Business Analyst - Custom Applications

Role: Senior BA

Duration: Client would like to do CTH after 3 months or 9-month contact if resource is not interested in direct hire.

Location: 2 Wells Avenue, Newton MA 02459

Role Overvie

wThe Senior Business Analyst (Custom Applications) is responsible for partnering with business stakeholders to define, analyze, and deliver business and functional requirements that drive the development and enhancement of custom-built applications

.This role acts as a strategic bridge between business and technology teams, ensuring solutions align with business objectives and deliver measurable value across the application lifecycle

.The position requires strong expertise in requirements engineering, stakeholder management, and end-to-end Software Development Lifecycle (SDLC) engagement

.
Key Responsibiliti

es1. Requirements & Solution Definiti

onCollaborate with business stakeholders to elicit, analyze, and document requirements for custom application

s.Translate business needs into functional specifications, user stories, use cases, and process flow

s.Develop As-Is and To-Be models, identifying opportunities for process optimization and automatio

n.Ensure traceability of requirements across the SDL

C.
2. Stakeholder Management & Communicat

ionAct as the primary liaison between business users, product owners, and development tea

ms.Facilitate workshops, interviews, and working sessions to drive clarity and consens

us.Communicate complex concepts effectively to both technical and non-technical audienc

es.
3. Delivery & SDLC Participa

tionSupport end-to-end delivery, including design, development, testing, and deployment pha

ses.Work closely with QA teams to define and validate test cases aligned with business requireme

nts.Ensure alignment with SDLC best practices and governance standa

rds.
4. Analysis & Continuous Improv

ementAnalyze current systems and processes to recommend enhancements and efficien

cies.Identify gaps, risks, and dependencies early in the lifec

ycle.Drive data-driven decision-making through business insights and impact assessm

ents.
5. Leadership & Men

toringLead business analysis activities across projects or workst

reams.
Key Skills & Compe

tenciesFunctional & Technical

• SkillsStrong experience in custom application development environments (web, mobile, enterpris
• e apps)Expertise in requirements modeling techniques (UML, BPMN, user stories, functional
• specs)Knowledge of Agile, Scrum, or hybrid delivery
• modelsFamiliarity with integration concepts, APIs, and data flows (pre
• ferred)Working knowledge of tools such as JIRA, Azure DevOps, Visio, Con

fluence
Business & Analytica

• l SkillsStrong analytical thinking and problem-solvin
• g skillsAbility to decompose complex business problems into actionable requ
• irementsExperience in process optimization and digital transformation ini

tiatives
So

• ft SkillsExcellent stakeholder management and comm
• unicationStrong facilitation and negotiati
• on skillsAbility to manage ambiguity and drive outcomes in fast-paced env

ironments
Qualifications &

• ExperienceBachelor’s degree in Computer Science, Information Systems, Business, or rel
• ated field5–10 years of experience as a Business Analyst in IT delivery en
• vironmentsProven experience working on custom application developmen
• t projectsExperience in client-facing roles with global deli

very teams
Succ

• ess MetricsQuality and completeness of requirements do
• cumentationStakeholder satisfaction an
• d alignmentDefect leakage due to requi
• rement gapsOn-time delivery of BA deliverables
• across SDLCContribution to business outcomes (efficiency, cost reduction, user

experience)

• Nice to HaveExposure to cloud-native application ecosystems