Administration Assistant

Job Title: HPL Multi-Board Admin Assistant

Location: (Boston, MA)

Duration: Contract - 3 months

Job Description

We are seeking an HPL Multi-Board Admin Assistant to join our team. The ideal candidate will have experience supporting professional licensing boards, coordinating board meetings, and managing application workflows for initial and renewal licensure. The candidate will demonstrate the ability to evaluate applications, prepare accurate documentation, and deliver responsive customer service.

Responsibilities:

• Review and evaluate applications for initial and renewal licensure across six boards: Nursing Home Administrator, Respiratory Care, Genetic Counselors, Naturopathy Doctors, Perfusionists, and Community Health Workers.
• Support all Board meeting activities for Multi Board 1 in coordination with the Executive Director.
• Compile, review, and analyze statistical data and provide evaluations and recommendations for assigned projects.
• Answer phone calls and emails, respond to inquiries, and make referrals to ensure effective customer service.
• Participate in meetings and conferences and prepare accurate notes and minutes.
• Draft and manage routine correspondence related to board regulations, policies, and licensing laws.
• Draft letters, memoranda, and reports for Executive Director review.
• Update and generate computerized data, records, and correspondence.
• Perform related duties as assigned.

Required Skills & Qualifications:

• Experience with licensing administration, application review, or regulatory compliance.
• Proficient written and verbal communication with the ability to draft professional correspondence and minutes.
• Strong analytical skills with the ability to compile and interpret statistical data.
• Proficiency with Microsoft Office Suite and data entry or case management systems.
• Customer service skills with effective phone and email etiquette.

Preferred Skills:

• Experience supporting public boards or commissions.
• Familiarity with healthcare or professional licensure regulations.