What are the responsibilities and job description for the Senior Travel Consultant position at BCD Travel?
Job description:
Senior Travel Agent (Remote)
Full time, United States or Canada.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About you
- Extensive Travel Agent experience
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Amadeus
- Strong verbal and written communication skills in English