What are the responsibilities and job description for the Sales Support Specialist - Commercial position at BCBS Global Solutions?
Who We Are
At Blue Cross Blue Shield Global SolutionsSM, we make it easy for people and organizations to access and pay for healthcare abroad. By combining digital innovation with human-centered care, we deliver an international healthcare experience that’s simple, efficient, and compassionate—so our customers can feel confident wherever they are in the world.
What we’re looking for in our Sales Support Specialist
You are detail-oriented, proactive, and driven to support sales success through seamless coordination and execution. You thrive in a fast-paced environment where organization, responsiveness, and collaboration are key. You take ownership of your work, anticipate needs, and help ensure a smooth and positive experience for both internal partners and prospective clients.
You’re someone who:
Sales Support & Coordination
At Blue Cross Blue Shield Global SolutionsSM, we make it easy for people and organizations to access and pay for healthcare abroad. By combining digital innovation with human-centered care, we deliver an international healthcare experience that’s simple, efficient, and compassionate—so our customers can feel confident wherever they are in the world.
What we’re looking for in our Sales Support Specialist
You are detail-oriented, proactive, and driven to support sales success through seamless coordination and execution. You thrive in a fast-paced environment where organization, responsiveness, and collaboration are key. You take ownership of your work, anticipate needs, and help ensure a smooth and positive experience for both internal partners and prospective clients.
You’re someone who:
- Brings strong attention to detail and organizational skills to manage multiple priorities effectively
- Communicates clearly and professionally with internal teams and external stakeholders
- Takes initiative and works independently while staying aligned with team goals
- Adapts quickly in a dynamic sales environment with shifting priorities
- Is focused on delivering high-quality work that supports business growth and client satisfaction
Sales Support & Coordination
- Partner closely with Sales representatives to support day-to-day sales activities and achieve team goals
- Help drive new business growth by assisting with lead generation, documentation, and follow-up activities
- Act as a reliable point of contact for internal coordination and sales-related support needs
- Assist in the preparation, generation, and management of proposals to support new business opportunities
- Coordinate with Underwriting to obtain quotes and ensure proposals are accurate and up to date
- Maintain organized and accurate sales data within Salesforce
- Respond to client and prospective inquiries, ensuring timely and professional communication when Sales representatives are unavailable
- Partner with Implementation teams to support onboarding of new clients and ensure a seamless transition
- Help deliver a high-quality customer experience throughout the sales process
- Track, manage, and maintain accurate sales records and documentation
- Follow established processes while identifying opportunities to improve efficiency and accuracy
- Support reporting, data entry, and administrative tasks critical to sales operations
- You enjoy supporting a sales team and contributing to business growth
- You are highly organized and can manage multiple tasks simultaneously
- You are comfortable working independently and meeting deadlines
- You have strong communication skills and a customer-focused mindset
- You are detail-oriented and committed to accuracy and quality in your work
- Bachelor’s degree or equivalent experience in a similar role
- Experience in sales support, operations, or a related field preferred
- Familiarity with health insurance or healthcare industry is a plus
- Experience with Salesforce and Microsoft Office tools (Excel, Word, Outlook, PowerPoint) preferred
- Strong problem-solving skills and the ability to work under tight timelines
- Competitive base pay annual bonus
- Competitive medical plans
- Telemedicine available
- Paid parental leave
- Employee assistance and wellness support 24/7
- Free international healthcare coverage
- Hybrid work model
- Work abroad arrangements available
- Generous PTO accrual program with carry-over option
- 9 paid holidays in addition to one floating holiday and one volunteer day
- Tuition reimbursement
- Career/Learning and development opportunities
- 401(k) with generous company match
- Pet insurance offerings
- Identify theft and legal coverages available
- Emphasis on well-being (Virtual well-being platform, monthly mindfulness events, and giveaways)