What are the responsibilities and job description for the IT Systems Administrator position at BBSI?
Job Category: Full Time - DIRECT HIRE EMPLOYMENT, Onsite position
Location: Memphis, TN
Compensation: $100,000-110,000 Full Benefits
Reports to: IT Manager
BBSI is partnering with a well-established distribution company in Memphis, TN to identify an experienced IT Systems Administrator to join its growing technology team. This is an exciting opportunity for a hands-on IT professional who enjoys supporting both business systems and infrastructure. Working closely with the IT Manager, you'll play a key role in maintaining the company's ERP platform, supporting end users, improving business processes, and ensuring reliable day-to-day technology operations.
The ideal candidate will have strong ERP experience, preferably NetSuite or Acumatica, along with a solid background supporting Windows environments within a distribution, manufacturing, or supply chain organization.
Key Responsibilities
ERP & Business Systems Support
- Provide day-to-day support, administration, and troubleshooting of the company's ERP system
- Assist with ERP configuration, reporting, saved searches, workflows, and user support.
- Partner with business departments to improve system functionality and operational processes.
- Support ERP upgrades, testing, enhancements, and ongoing optimization.
IT Systems Administration
- Administer Windows desktops, laptops, servers, Active Directory, Microsoft 365, Azure, and SharePoint environments.
- Manage user accounts, permissions, security groups, and system access.
- Install, configure, maintain, and troubleshoot hardware, software, and peripheral devices.
- Monitor system performance, backups, security updates, and overall system health.
Technical Support
- Provide Tier II/III technical support for end users.
- Troubleshoot hardware, software, networking, printers, and connectivity issues.
- Document technical procedures and assist with IT policy development.
- Train users on ERP functionality and business applications.
- Work closely with the IT Manager on technology initiatives, ERP enhancements, and continuous
Required Qualifications
- 5 years of IT Systems Administration or Business Systems experience supporting distribution, manufacturing or logistics environment
- Strong ERP experience, preferably NetSuite or Acumatica.
- Experience supporting Windows Server, Active Directory, Microsoft 365, Azure, and SharePoint.
- Bachelor's degree in IT, Computer Science or related field preferred.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication and customer service skills.
- Knowledge of network fundamentals and cybersecurity best practices.
BENEFITS
- Medical, Dental & Vision – 90% paid by the company
- Flexible Spending Account, Health Reimbursement Account
- 401K Plan – 3% Employer match and annual profit share
- Term Life insurance, Short-term and long-term disability coverage
- Gym membership reimbursement
- Vacation – 3 weeks and Holiday Pay
Annual performance reviews, education reimbursement and holiday cash gifts
Salary : $100,000 - $110,000