What are the responsibilities and job description for the Cashier, Front of House position at BBQ Joint?
Job Summary
We are seeking enthusiastic and dedicated Front of House Staff to join our team. This role is essential in creating a welcoming atmosphere for our customers while ensuring smooth operations at the front end of our establishment. The ideal candidate will possess strong customer service skills and a passion for sales, contributing to an exceptional guest experience.
Duties
- Greet and welcome customers as they enter the establishment, providing a friendly and positive first impression.
- Assist customers with inquiries, providing information about products and services offered.
- Perform product demonstrations to showcase features and benefits, enhancing customer engagement.
- Utilize upselling techniques to maximize sales opportunities while ensuring customer satisfaction.
- Handle transactions accurately, employing basic math skills for cash handling and retail math when necessary.
- Maintain cleanliness and organization of the front area, ensuring it is inviting for customers.
- Supervise junior staff members when required, fostering a collaborative team environment.
- Exhibit excellent phone etiquette when responding to customer calls or inquiries.
- Address customer complaints or concerns promptly and professionally, ensuring resolution and satisfaction.
Experience
- Previous experience in customer service or retail is preferred but not mandatory.
- Strong sales skills with a proven ability to upsell products effectively.
- Basic math skills necessary for handling transactions accurately.
- Bilingual candidates are encouraged to apply, as this can enhance communication with diverse customers.
- Familiarity with supervising staff is a plus, contributing to team leadership capabilities.
Join us in delivering outstanding service and creating memorable experiences for our customers!
Job Type: Part-time
Pay: $10.00 - $10.01 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $10 - $10