What are the responsibilities and job description for the Field Service Technician position at BBP Sales, LLC?
About BBP:
BBP is at the forefront of industrial automation, creating solutions that enable our customers to excel in their fields. We believe in fostering an environment that encourages growth, teamwork, and innovation. We are currently seeking a motivated, detail-oriented Field Service Technician to join our team in the Decatur, AL area.
As a strategic member of a highly collaborative organization, the field service technician will be responsible for installing equipment and investigating and solving customers’ technical problems. In this role, the technician will spend their time going out to customer sites and working in the field.
Responsibilities and Duties
- Assemble and test equipment
- Install new equipment at customer’s facility and ensure full functionality
- Familiar with equipment’s software
- Provide on-site technical assistance to help troubleshoot and repair equipment
- Submit complete service reports for customer invoicing
- Review performance reports from customers and inspects malfunctioning or damaged equipment to determine the nature and scope of the problem
- Package and ship customer orders
- Assemble customer orders
Qualifications and Skills
- Associate’s degree or equivalent from two-year college or technical school
- Ability to write reports, business correspondence, and procedure manuals
- Ability to calculate figures such as discounts, interest, commissions, etc.
- Ability to solve practical problems
- Ability to meet the physical demands of this job: stand, climb or balance, stoop, kneel, crawl, move up to 50 pounds, etc.
Benefits
- Medical Insurance
- Dental Insurance
- Vision insurance
- Life insurance
- Health savings account
- Flexible savings account
- Paid Time Off
- 401K program
BBP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.