What are the responsibilities and job description for the Junior Operations Engineer position at BBC?
Job Details
JOB BAND: C
CONTRACT TYPE: Permanent, Full-time
DEPARTMENT: BBC News
LOCATION: Washington
PROPOSED SALARY RANGE: $60,000 to $75,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
PURPOSE OF THE ROLE
Supported as part of a team of experienced engineers, the post will develop to provide IT, technical and operational support, workshop maintenance, incident management and stakeholder communication for internal networks, technology systems, plus legacy and current broadcast equipment at BBC sites across the Americas.
WHY JOIN THE TEAM
Join a world-renowned broadcaster at the heart of its international operations. As a Junior Operations Engineer, you’ll play a vital role in ensuring that broadcast equipment and facilities are maintained, safe, and available to productions teams creating content for TV, Radio and Online platforms. This is your opportunity to make a real impact on global audiences while developing your technical expertise in a dynamic media environment.
Your Key Responsibilities And Impact
YOUR SKILLS AND EXPERIENCE
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
For any general queries, please contact: bbchr@bbc.co.uk
We are unable to accept applications via CV and only applications made online will be considered. Please click on the APPLY NOW button to proceed with your application.
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
JOB BAND: C
CONTRACT TYPE: Permanent, Full-time
DEPARTMENT: BBC News
LOCATION: Washington
PROPOSED SALARY RANGE: $60,000 to $75,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
PURPOSE OF THE ROLE
Supported as part of a team of experienced engineers, the post will develop to provide IT, technical and operational support, workshop maintenance, incident management and stakeholder communication for internal networks, technology systems, plus legacy and current broadcast equipment at BBC sites across the Americas.
WHY JOIN THE TEAM
Join a world-renowned broadcaster at the heart of its international operations. As a Junior Operations Engineer, you’ll play a vital role in ensuring that broadcast equipment and facilities are maintained, safe, and available to productions teams creating content for TV, Radio and Online platforms. This is your opportunity to make a real impact on global audiences while developing your technical expertise in a dynamic media environment.
Your Key Responsibilities And Impact
- Under supervision, use monitoring tools to help identify and diagnose service-impacting issuesacross a range of technologies.
- Perform first line and second line triage of system alerts, logs and telemetry data to determine root cause and appropriate escalation paths.
- Support the investigation and resolution of incidents, working with more experienced engineers where required.
- Logging incidents accurately and documenting all investigative activities including remedial action taken.
- Respond to incidents escalating as appropriate following defined processes.
- Handover of incident and environmental information to colleagues within the team.
- Keep up-to-date with operational changes in a fluid environment; ensuring actions are taken in line with best practice.
YOUR SKILLS AND EXPERIENCE
- Foundational understanding of IT fundamentals (networks, operating systems & hardware,including servers, storage and virtualised environments).
- Demonstrable interest in broadcast & media technology, systems or IT operations.
- Some hands-on technical experience through education, labs, internships, or personal projects.
- Knowledge and experience of working with some current and legacy broadcast equipment.
- Ability to learn quickly and follow technical processes.
- Strong organisational skills and ability, with guidance, to prioritise and plan, working under pressure while maintaining standards
- Good communication skills (written and verbal).
- Exposure to broadcast or media technology through study, projects, or work experience.
- Familiarity with cloud storage platforms (e.g., Dropbox, OneDrive, SharePoint).
- Basic knowledge of Microsoft Windows, iOS, Linux or other operating systems.
- Awareness of web technologies or databases.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
For any general queries, please contact: bbchr@bbc.co.uk
We are unable to accept applications via CV and only applications made online will be considered. Please click on the APPLY NOW button to proceed with your application.
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
Salary : $60,000 - $75,000