What are the responsibilities and job description for the Front Desk & Operations Lead position at BB Aesthetic Medical Wellness Center?
BB Aesthetic & Wellness is growing, and we’re looking for a Front Desk & Operations Lead to anchor our Cincinnati office.
This is not a typical front desk role. This is a full-time leadership position for someone who wants ownership, responsibility, and the opportunity to grow with a fast-expanding medical aesthetics brand.
As the sole front desk professional at this location, you’ll be the heartbeat of the office—working closely with our Lead Clinical PA, managing daily operations, building long-term patient relationships, and helping shape the future of our Cincinnati branch.
🔹 What this role includes:
• Managing scheduling, confirmations, and provider calendars
• Constant patient communication and relationship building
• Supporting clinical flow and assisting the lead provider
• Inventory upkeep and operational organization
• Clerical and administrative management
• Maintaining a polished, welcoming office environment
• Community outreach, events, and brand representation
• Creating an elevated patient experience from start to finish
🔹 Who we’re looking for:
• A self-starter who thrives working independently
• Highly organized, detail-oriented, and proactive
• Strong communicator who enjoys building relationships
• Passionate about aesthetics, wellness, and client experience
• Flexible availability and full commitment to the role
• Leadership mindset with interest in long-term growth
🕒 Full-time (30–40 hours/week)
💰 $20-$25/hour performance-based bonuses
This role is ideal for someone who wants more than “just a job”—someone who wants to take ownership, grow with a brand, and play a meaningful role in a growing practice.
Salary : $20 - $25