What are the responsibilities and job description for the Solutions Consultant position at Bazaarvoice?
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
How you will make an impact:
Expedite sales cycles while being an advocate for our clients
Work directly with Account Executives and Account Directors to ensure the right solutions are presented to meet our client's needs
Cultivate and maintain a deep understanding of Bazaarvoice product offerings through continuous research and collaboration with various teams at Bazaarvoice
Enable your assigned sales team by coaching them on new product features, new product offerings, and recent product deprecations
Present product demos, ROI models, and technical overviews
Respond to RFPs, RFIs, and Security Questionnaires with speed and precision
Build and deliver ROI models to showcase the value of the solution we are recommending to the client
We are looking for some who:
Has five plus years in a client facing role at a software company
Previous software sales, presales, consulting, or client facing engineering experience
Is curious
Has experience selling enterprise software
Possesses a well-honed business acumen and technical mind
Communicates effectively using exemplary written, verbal, and presentation skills
Quickly solves complex problems in creative and repeatable ways
Thrives in a world where change occurs quickly and sometimes with little warning
Loves autonomy, but remains accountable to themselves, their team, and the greater organization at which they work
Drives accountability with others
People who are successful in this role are:
Consultants with the ability to conduct high quality requirements gathering and discovery
Ambitious Implementation Specialists who recognize patterns among similar clients
Technically minded designers who understand what our clients value and how our solutions can accommodate
Project managers that are excellent communicators, can quickly build client rapport and keep clients focused on what really matters to a successful program
#LI-DNI
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
Please note: A background check will be part of the hiring process. This will be done with your consent and will only include information relevant to the job.