What are the responsibilities and job description for the Bank Teller / Customer Service Representative position at BayVanguard Bank?
Job description
Job Summary: Tellers are responsible for enhancing the customer experience through highly accurate transaction processing while knowledgeable and courteously answering customer questions regarding banking services. Process customer transactions including deposits, withdrawals and loan payments while following bank policies and procedures, as well as regulatory requirements.
Job Requirements
· High school diploma or equivalent.
· Cash handling experience required.
· Proficient in reading, writing, grammar, and mathematics skills.
· Good interpersonal communication, organizational and computer skills, ability to operate standard office equipment.
Essential Job Functions:
- Provide exceptional customer service.
- Receives payments for mortgages, consumer and other loans.
- Process all types of branch related transactions for customers and administrative purposes.
- Assists in the night depository function.
- Ensures that the teller station is property stocked and maintained.
- Balances cash drawer, prepares settlement sheet and reports discrepancies to supervisors.
- Promptly reports malfunctions of teller terminals and other equipment to supervisor.
- Places holds on accounts for uncollected funds.
- Maintains thorough knowledge of products, company/branch policies and procedures.
- Assists in promoting new business for the branch.
- Assists in bank-by-mail functions.
- Consistently reports to work as scheduled and arrives on time, demonstrating reliability and commitment to assigned responsibilities.
- Other duties as assigned.'
'Work Remotely No
BayVanguard Bank is an Equal Opportunity Employer and gives full consideration to all qualified applicants and does not discriminate on the basis of any protected class or trait including race, religion, color, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Type: Full-time
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Prescription drug insurance
- Vision insurance
Experience:
- Cash handling: 1 year (Required)
Ability to Commute:
- Cambridge, MD 21613 (Required)
Work Location: In person
Salary : $16 - $17