What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Bayside Women's Health?
Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a welcoming environment for patients, and providing essential administrative support within a medical office setting. This role requires proficiency in various electronic health record (EHR) systems and a strong understanding of medical terminology and coding.
Duties
- Greet patients and visitors in a friendly and professional manner.
- Schedule appointments and manage the clinic’s calendar efficiently.
- Verify patient insurance information and handle medical collections as necessary.
- Maintain accurate medical records and ensure compliance with HIPAA regulations.
- Process patient intake forms and conduct documentation reviews for completeness.
- Assist with billing processes, including CPT coding, ICD-9, and ICD-10 coding.
- Utilize EHR systems AthenaOne & EPIC for patient management.
- Handle multi-line phone systems to address patient inquiries and concerns promptly.
- Collaborate with healthcare providers to facilitate care plans and ensure quality patient service.
- Perform clerical duties including filing, typing, and maintaining organized office records.
Skills
- Proficient in medical terminology, insurance verification, and medical billing practices.
- Experience with EHR systems such as Epic & Athenahealth or similar platforms.
- Strong understanding of HIPAA regulations to protect patient confidentiality.
- Excellent customer service skills with a focus on patient satisfaction.
- Ability to work effectively in a fast-paced environment while managing multiple tasks.
- Bilingual abilities are a plus to enhance communication with diverse patient populations.
- Strong computer skills including Microsoft Office proficiency and 10-key typing experience.
- Previous experience in a medical office or clinic setting required.
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Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Bereavement leave
- Dental insurance
- Free parking
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person