What are the responsibilities and job description for the Clerical Associate position at BaySide Surety Brokerage, Inc.?
- Clerical/Receptionist Position - Mobile, AL 36609
Overview & Responsibilities:
We currently have a part-time opening for a Clerical/Receptionist at BaySide Surety Brokerage, Inc. in Mobile, AL. This is the opportunity to be part of and grow your career in the Insurance business.
GENERAL ACCOUNTABILITIES
Receives and directs callers and visitors. Performs a variety of clerical tasks. Typical duties include answering phones and/or operating a switchboard, opening and sorting mail, typing and/or word processing, scheduling appointments, gathering information, and maintaining files or records. Employees work under direct supervision, receive specific instructions on new or unfamiliar tasks, and have limited exposure to confidential information.
SPECIFIC RESPONSIBILITIES
Administrative Support Customer Service
- Receives incoming telephone calls and assist callers with any questions or comments; direct calls to appropriate team members and resolve calls when possible.
- Greets and receive client families and visitors, maintaining a friendly attitude and offering assistance and guidance as needed.
- Provides information associated with services and products
- Maintains daily facility schedule
- Scanning, Emailing & Faxing documents
- Other duties may include:
- Creating & Maintaining files
- Maintaining file room
- Knowledge of computer functions
- Performs other duties as assigned
Requirements & Qualifications:
Education:
- High school diploma or GED equivalent
Experience:
- Minimum 6 months clerical and/or customer service experience
Knowledge, Skills & Abilities:
- Knowledge of secretarial and office administrative procedures
- Working knowledge of standard office equipment including multi-line phone system, computers, calculators, copiers, printers, and fax machines
- High level of interpersonal skills to handle sensitive and confidential situations.
- Professional communication skills - both orally and in writing
- Ability to maintain confidentiality
- Attention to detail and accurately take messages and information
- Ability to multi-task and set priorities
BaySide Overview:
Who we are. What we do.
We’re a National Surety Brokerage firm. We wholesale surety bonds, both contract and Commercial throughout 30 states.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Work Location: In person
Salary : $14 - $15