Compliance Operations Specialist

Compliance Operations Specialist

W2 Contract-to-Hire

Pay Rate: $45 - $65 per hour

Location: Redwood City, CA - Remote Role

Job Summary:

The Compliance Operations Specialist will provide project-based support to advance our healthcare compliance program. This role will help build and maintain core compliance infrastructure, enhance internal systems and workflows, and develop practical, well-governed approaches for organizing and sharing compliance information.

Duties and Responsibilities:

• Support the development, implementation, and maintenance of scalable compliance processes, tools, and operational infrastructure.
• Provide project and overflow support across priority Compliance initiatives, including process documentation, controls, trackers, templates, and implementation plans.
• Identify opportunities to simplify, standardize, and improve compliance workflows while maintaining appropriate governance and documentation.
• Assist with project planning, status tracking, issue identification, and follow-through on key deliverables.
• Support the design, build-out, and ongoing administration of the internal compliance website and related document-sharing workflows.
• Organize policies, procedures, guidance, forms, training materials, frequently asked questions, and other resources into a clear and intuitive information architecture.
• Establish practical content-management standards, including ownership, version control, review cycles, archival practices, and access permissions.
• Coordinate with Compliance, Legal, Information Technology, and business stakeholders to ensure published materials are accurate, current, searchable, and user-friendly.
• Monitor site content and usage and recommend improvements that increase employee awareness, adoption, and self-service access to compliance resources.
• Document current-state and future-state compliance processes using process maps, standard operating procedures, job aids, and responsibility matrices.
• Help translate compliance requirements into practical business workflows, decision points, approvals, documentation requirements, and control activities.
• Support the design and maintenance of operational controls, evidence repositories, review checklists, and records-retention practices.
• Assist with identifying process gaps, duplicative steps, unclear ownership, and opportunities for automation or improved system enablement.
• Support the organization, review, publication, and maintenance of compliance policies, procedures, standards, and supporting materials.
• Maintain document inventories, review schedules, approval records, version histories, and other governance documentation.
• Help ensure consistency in document structure, naming conventions, metadata, formatting, and storage locations.
• Coordinate periodic content reviews with document owners and track revisions through approval and publication.
• Partner with Compliance, Legal, Medical Affairs, Clinical Development, Commercial, Finance, Procurement, Information Technology, and other functions on assigned projects.
• Gather business requirements, facilitate working sessions, document decisions, and coordinate action items across stakeholders.
• Support change-management and communication activities related to new or updated compliance processes, tools, and resources.
• Prepare concise project updates, operational metrics, and management-ready materials as needed.
• Contribute to a culture of continuous improvement, accountability, and ethical business conduct.

Requirements and Qualifications:

• Bachelor's degree required; advanced degree or relevant professional certification preferred.
• 5 years of experience in healthcare compliance, compliance operations, ethics and compliance, legal operations, quality systems, or a related pharmaceutical or biotechnology function.
• Demonstrated experience building or improving compliance workflows, operational controls, process documentation, and governance practices.
• Experience organizing and administering internal websites, SharePoint sites, knowledge repositories, or document-management platforms strongly preferred.
• Experience supporting cross-functional projects in a regulated life sciences environment.
• Prior experience working independently in a project-based, consulting, contract, or part-time capacity is preferred.
• Strong understanding of compliance operations, documentation governance, records management, and operational control design.
• Excellent process-mapping, workflow-design, project-management, and organizational skills.
• Ability to translate complex compliance requirements into clear, practical, and scalable processes and employee-facing resources.
• Strong writing and editing skills, with close attention to accuracy, structure, consistency, and usability.
• Proficiency with Microsoft 365 tools; experience with SharePoint, workflow platforms, and collaboration tools is strongly preferred.
• Sound judgment, discretion, and the ability to manage confidential and sensitive information.
• Ability to work independently, manage multiple priorities, and deliver high-quality work with limited supervision.
• Strong interpersonal and stakeholder-management skills, with a collaborative and service-oriented approach.

Desired Skills and Experience

Healthcare Compliance, Compliance Operations, Ethics and Compliance, Life Sciences Compliance, Compliance Program Infrastructure, Process Improvement, Workflow Design, Process Mapping, Operational Controls, Compliance Governance, Policy and Procedure Management, Documentation Governance, Records Management, Records Retention, Document Control, Content Management, Information Architecture, Internal Website Administration, SharePoint, Knowledge Repositories, Document Management Systems, Version Control, Metadata Management, Access Permissions, Evidence Repositories, Review Checklists, Standard Operating Procedures, Job Aids, Responsibility Matrices, Business Requirements Gathering, Project Planning, Project Management, Status Tracking, Issue Resolution, Cross-Functional Collaboration, Stakeholder Management, Change Management, Workflow Automation, Systems Enablement, Operational Metrics, Management Reporting, Microsoft 365, Writing and Editing, Confidential Information Management, Continuous Improvement, Pharmaceutical Industry, Biotechnology Industry, Regulated Life Sciences

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

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