What are the responsibilities and job description for the Associate Systems Administrator position at Bayside Solutions?
Associate Systems Administrator
W2 Contract
Pay Rate: $30 - $32 per hour
Location: Dublin, CA - Onsite Role
Duties and Responsibilities:
- Working to improve distribution center operations by participating in support and integration activities.
- As a member of the Local IT team, this position will ensure high standards for system uptime and availability, establishing documentation, standards, best practices, procedures, processes, and guidelines.
- Support users and maintain the computer environment in a Tier 1/2 capacity.
- Manage incoming tickets.
- Support ongoing projects as needed.
- Troubleshoot PC, hardware, and software issues, including internet connectivity, operating system, Office 365, and other issues.
- Train users on use and best practices in using their workstations and installed software.
- Keep an inventory of equipment and ensure items are in stock and accounted for.
- Other duties as assigned.
Requirements and Qualifications:
- Experience in troubleshooting PCs, desktops, tablets, scan guns, and printers.
- Experience with Distribution Center operations.
- Experience with Corporate IT operations and collaboration with local team members.
Preferred Qualifications:
- 2 years of experience with Ethernet technologies, PC Imaging/Deployment, Microsoft Active Directory, Service Now, Intune System Management, and Microsoft Office 365.
- Experience with the installation, maintenance, security, performance monitoring, performance tuning, and integrity of the operating system.
- Experience with IT processes such as System Management, Inventory Management, Change Management, Configuration Management, and Customer Service.
- Experience in defining and delivering effective methodologies and processes to enable a proactive work environment and deliver structured work that is repeatable for all Tier 1 support individuals or organizations.
- Strong analytical, problem-solving, root cause analysis, and troubleshooting skills.
- Undergraduate degree or equivalent work experience.
Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.
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Salary : $30 - $32