Care Coordinator

POSITION TITLE: Care Coordinator - Emergent Care (Pastor on Call, Hospital Visitation, Memorials, and Benevolence)

BAYSIDE PURPOSE: We exist to help people know God, Find Family, Live in Freedom, and discover their Purpose.

MINISTRY PURPOSE: Care Ministry exists at Bayside to offer help, hope, and support to people as they walk through various life experiences.

POSITION STATUS: Exempt

WORK SCHEDULE: Full-Time 40 hours: 5 days a week, Tuesday through Friday, and Sunday services.

REPORTS TO: Campus Care Director

THIS POSITION SERVES: Lakewood Ranch Campus

PRIMARY RESPONSIBILITIES:

• Train and monitor full-time staff assigned to campus pastor on call rotation
• Oversee a team of volunteers serving to facilitate, document, and follow-up on hospital visits to members and their families
• Oversee a team of volunteers serving to facilitate, document, and follow-up on memorials for members and their families
• Identification, onboarding, and support of hospital visitation team volunteers and memorial team volunteers
• Vision casting for pastor on call staff, hospital visitation team, and memorial team
• Ongoing training, evaluation, and support to pastor on call staff, hospital visitation team, and memorial team
• Assess requests for benevolence assistance and make recommendations regarding referrals and/or direct support
• Development of care plans with members as needed
• Assisting campus care staff with a variety of care related requests as needed
• Report weekly to Campus Care Director
  
  
  

SECONDARY RESPONSIBILITIES:

• Be knowledgeable about and maintain connections with local hospitals, in-patient facilities, and hospice care
• Be knowledgeable about and maintain connections with local funeral homes and funeral directors
• Be knowledgeable about and maintain connections with local community service organizations
• Purchase and maintain materials used to care for members and their families
• Assisting and troubleshooting of PCO and Google Drive for Leaders and Coaches
• Aiding leaders and coaches with care related issues
• Identification and compilation of helpful resources and tools for leaders and members
  
  
  

PERFORMANCE MEASURES:

• Numerical Measures
• Increase in the number of members served (reported quarterly)
• Faithful and effective allocation of allotted budget (reported monthly)
• Spiritual Measures
• Documented investment of time and resources in spiritual care of leaders (reported quarterly)
• Documented investment of time and resources in personal spiritual development (reported annually)
• Ministry Efficacy
• Consistently share leader stories of healing and breakthrough (reported weekly)
• Consistently share member testimonials of life change (reported weekly)
• Consistently demonstrate continuity of care where members are offered next steps (reported quarterly)
  

MINIMUM REQUIREMENTS:

• Minimum of 3 years previous ministry leadership experience required
• Biblical literacy and proficiency in scriptural application required
• Demonstrated ability to lead and equip others required
• Documented training in care ministry and/or pastoral care
• Verbal and written communication skills required
• Basic computer skills required
• Proficiency in Google Workspace or Microsoft Office preferred
• Proficiency in Planning Center Online or other church management software preferred
• Prior experience managing budgets preferred
  
  
  

Minimum Qualifications

Character & Chemistry

• Personal integrity in all areas of life
• Must have completed the Growth Track at Bayside or moving forward in doing so.
• Regularly attends worship services with their family
• Is an active participant in a group and is a regular tither
  
  
  

Culture

• God First – Prioritizes God's presence and God's word above all else.
• Prioritizes daily time with God and soul care.
• Lives and works with integrity and character using God's word as the guide.
• Leans into Holy Spirit and stays flexible.
• Others Focus – honors God’s people, their purpose, and your relationship with them.
• Sees value in others and shows honor in all relationships.
• Places people over projects.
• Disciples others.
• On Mission – purposes their lives and work to know him and make him known.
• Lives generously
• Takes ownership of the mission and looks for ways to make things better.
• Shares the gospel.
  

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of employees. Bayside Leadership reserves the right to revise the position, its job functions, minimum qualifications, and other aspects of the position in any way at any time.

Acknowledgment

By submitting an application, I acknowledge that my answers given are true and complete to the best of my ability. In the event that I am employed, I understand that any false or misleading information I knowingly provide in my application or interview(s) may result in discharge and/or legal action. I understand also that if employed, I am required to abide by all the rules and regulations of Bayside Community Church, Inc., and any special agreements reached by Bayside Community Church, Inc., and me.

Bayside Community Church is an Equal Opportunity Employer. While we do make employment decisions that are aligned to our faith and beliefs, we do not discriminate based on race, color, sex, national origin, age, disability, or any other characteristic protected by law.

I understand, authorize, and agree that Bayside Community Church, Inc. may conduct national and local criminal biographical searches, state sexual offender searches, credit files, and motor vehicle checks when applicable. I agree to sign any and all authorizations by appropriate companies or entities who are engaged in, including, but not limited to Florida Law Enforcement Division, The Federal Bureau of Investigation, and other necessary agencies.

This application is only valid for the position for which I am applying and will remain active for 45 days. If I wish to apply to another position or the 45-day active period has passed, I may need to resubmit an application.