User Experience Writer

Client: Google

Role: UX Writer

Location: Mountain View, CA (Hybrid)

Job Type: 12 Months with possible extension

Project overview:

UX Writing & Content Design is part of a larger UX team working on experiences that help bring Google-branded devices and services to the world. We do this by shaping the language and communication with customers who explore, purchase, and enjoy Google-built hardware and subscription services.

The role:

As a content designer, you'll join a Google Hardware design team working with a fast paced environment that touches everything from software development, packaging design, as well as the broader Android XR partners.

Responsibilities:

In this role, you will:

1. Write clear and engaging UI text

We underpin great user experiences with simple, straightforward language rooted in research and user-centered design principles.

For example:

• Guiding users through complex journeys
• Helping users understand multimodal input methods
• Encouraging users to take action

2. Define and design the experience

We look beyond words to shape the product holistically, designing end-to-end user experiences from vision, to execution, to polish.

For example:

• Creating voice and tone guidelines
• Defining product principles and narratives
• Naming features and products

3. Help frame and articulate value

We collaborate to tell the story of a product's value across audiences and use cases, helping align teams on a user-centric narrative.

For example:

• Crafting vision and strategy narratives
• Shaping product and feature value props
• Defining privacy language and concepts

4. Build for the system

We play a key role in scaling product design in the Gemini era, folding patterns into a system and evolving the Android XR ecosystem

For example:

• Defining standards and styles
• Creating and refining LLM system prompts
• Establishing a single source of truth

Qualifications:

• Bachelor's degree in English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience
• 5 years of relevant industry experience, including partnering with Eng, Product, UX and other cross-functional teams to build products
• Proven ability to independently drive content projects forward with minimal guidance
• Experience in user-focused product writing, including work in hardware, software, digital agencies, or other relevant settings
• Experience working alongside other designers in tools like in Figma
• Experience defining, training, and evaluating LLMs
• Experience with localization and accessibility best practices
• Familiarity with user experience research principles and practices and how to use data to provide informed user insights
• A portfolio of UX-focused writing samples and style guidelines