What are the responsibilities and job description for the Front Desk Agent position at Baymont By Wyndham?
Job Summary
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations with professionalism and enthusiasm.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Handle multi-line phone systems efficiently, directing calls to appropriate departments or personnel
- Perform data entry, filing, and document proofreading to maintain accurate records and correspondence
- Assist with office management tasks such as supply inventory, mail distribution, and basic bookkeeping.
- Provide exceptional customer support by addressing inquiries with professionalism and courtesy
- Support administrative functions including typing reports, managing office emails, and maintaining organized files
Experience
- Proven office experience with strong clerical skills and familiarity with front desk operations
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
- Prior experience handling multi-line phone systems and phone etiquette in a professional environment
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting
- Experience in customer service roles within medical or dental offices is a plus
- Personal assistant or medical receptionist experience is advantageous for understanding calendar management and confidential information handling
Join us as a Front Desk Agent where your positive attitude and organizational expertise will make a meaningful difference every day!
Pay: $12.00 - $13.00 per hour
Work Location: In person
Salary : $12 - $13