What are the responsibilities and job description for the Assistant General Manager position at Baymont By Wyndham Elko?
Assistant General Manager
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty, and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for an Assistant General Manager
Why Work With Us?
It’s a fun company to work for!
We recognize efforts and reward results
Great benefits package, including 401K
Promotional opportunities with a growing company
POSITION SUMMARY:
The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager.
Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owners satisfaction.
Support the General Manager in daily operations and overall property management
Supervise department heads and staff to ensure adherence to hotel policies and service standards
Assist with hiring, training, performance reviews, and disciplinary actions
Handle guest concerns and ensure prompt service recovery
Monitor guest feedback (TripAdvisor, OTAs, surveys) and implement improvements
Maintain accurate reports including cash flow, AR aging, billing, and inventory
Lead morning meetings in the GM’s absence and assist with business planning
Ensure compliance with SOPs, safety regulations, and brand standards
Perform property and room inspections; oversee maintenance and FF&E
Collaborate with the sales team on client relations and new business opportunities
Fill in across departments when needed and respond to emergencies as required
Support audits and drive continuous improvement initiatives
PREREQUISITES: Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice and assistance as required.
Available to work when needed, including weekends, holidays, and nights.
EDUCATION: A degree or diploma in hotel management or a related field is preferred. Experience in financial accounting, personnel supervision and problem resolutions is an added advantage. Excellent computer system skills.
EXPERIENCE: At least 5 to 10 years’ experience in the hospitality industry. At least 3 to 4 years of experience as an Asst. General Manager.
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.