What are the responsibilities and job description for the Front Desk Agent position at Baymont by Wyndham Anderson?
Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions in a fast-paced environment.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Handle multi-line phone systems efficiently, directing calls to the appropriate departments or personnel
- Manage appointment scheduling and calendar coordination using productivity software and Microsoft Office tools
- Perform data entry tasks with accuracy, maintaining organized filing systems and spreadsheets
- Provide administrative support by preparing documents, proofreading correspondence, and managing office supplies
- Assist with client communication through phone, email, or in-person interactions, delivering excellent customer support
- Maintain a professional and organized front desk area, ensuring all office protocols are followed
Qualifications
- Proven experience in office management or administrative roles with clerical responsibilities
- Strong computer literacy including proficiency in Microsoft Office (Word, Excel) and familiarity with spreadsheets and data entry software
- Excellent organizational skills with the ability to multitask effectively in a busy environment
- Exceptional customer service skills with a friendly phone etiquette and professional demeanor
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Technical proficiency with office equipment such as multi-line phones, printers, and fax machines
- Prior experience using QuickBooks or similar accounting software is a plus
- Demonstrated ability to manage time efficiently and prioritize tasks accurately
- Previous personal assistant or front desk experience is advantageous for success in this role
Pay: $22.00 - $27.00 per hour
Expected hours: 42.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $27