What are the responsibilities and job description for the Medical Front Office - Float position at Baylor Scott & White Outpatient Rehabilitation?
Baylor Scott & White Institute for Rehabilitation
Murphy, TX
Patient Service Specialist (PSS) - Float
Hours: vary between Monday - Friday 7am - 7pm
Per Diem
(As Needed)
Royse City, Terrell, Rockwall, Sachse, Mesquite, Garland, Murphy, Wylie
Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.
Murphy, TX
Patient Service Specialist (PSS) - Float
Hours: vary between Monday - Friday 7am - 7pm
Per Diem
(As Needed)
- Candidate will be required to travel to multiple outpatient clinics*
Royse City, Terrell, Rockwall, Sachse, Mesquite, Garland, Murphy, Wylie
Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.
- Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
- Collects towards patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients, other department and physicians.
- Maintains office, orders supplies and manages mail.
- Willingness to adjust schedule to center needs.
- Travels Attends all mandatory meetings and in-service education programs.
- Travels to non-home location center or other site for coverage when necessary.
- HS diploma or GED is required
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration