What are the responsibilities and job description for the Patient Access Rep position at Baylor Scott & White Medical Center - Sunnyvale?
Job Summary
Responsible for duties in support of departmental efficiencies which may include: greeting customers following company standards of care, providing world-class customer service, answers inbound and outbound calls, performs PBX operations, executes reception/basic demographic quick registration data entry, and thoroughly explaining and secure Hospital and patient legal forms (i.e., Advance Directives, Conditions of Services, Consent for Treatment, Important Message from Medicare, EMTALA, etc.).
Qualifications
Education:
Required: High school diploma or equivalent.
Preferred: Some college.
Experience:
Preferred: Customer service role and administrative role in medical facility, health insurance, or related area.
Certifications:
Not Applicable.
Physical Demands:
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