What are the responsibilities and job description for the Patient Service Specialist - Medical Front Office position at Baylor Scott & White Institute for Rehabilitation - Outpatient?
Overview
Baylor Scott & White Institute for Rehabilitation
Austin, TX (Pflugerville)
Patient Service Specialist (PSS) - Float
Hours: vary M- F between 7am - 7pm
PRN (as needed)
North Austin Float
Candidate will be required to travel to multiple outpatient clinics.
Area of Coverage: Liberty Hill, Steiner, North Austin, Pflugerville.
PRN rate: $21.00 per hour
Responsibilities
Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
Qualifications
- HS diploma or GED is required
Preferred Experience
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration
#BSWIR-Outpatient
Additional Data
Equal Opportunity Employer including Disabled/Veterans
#BSWIR-Outpatient
Salary : $21
