Manager, Lab QC and Support

SUMMARY:  Manager, Lab QC and Support oversees the QA/QC team of Clinical Operations. Manages all QA/QC activities, training and competency assessments, and QA/QC system standardization across all departments in the clinical laboratories.

DUTIES AND RESPONSIBILITIES:

• Leads, plans, organizes, and supports the daily activities and resources related to laboratory QA/QC activities. Maintains CAP/CLIA/NYS laboratory standards
• Assists with standard policies and procedures development and implementation
• Oversees and ensures proper Quality Control processes has been implemented and maintained across all labs/departments according to regulatory requirements
• Participates in test troubleshooting and modifies existing protocols in order to resolve problems related to Quality Control and Quality Assurance
• Oversees and maintains records for laboratory staff training, competency assessment
• Evaluates and optimizes resources necessary for ensuring efficient clinical laboratory operations
• Assists with the regulatory inspections and supports Quality Management System
• Assists with metrics development and maintenance. Troubleshoots metrics not meeting goals
• Hires, trains and orients new employees
• Provides regular performance feedback, mentors employees and completes annual performance reviews
• Adheres to Code of Conduct as outlined in the Baylor Genetics Compliance Program
• Performs other job-related duties as assigned

QUALIFICATIONS:

• Education:
• BS in Biology, Biochemistry, Biotechnology Engineering or other related field required; MS preferred
• Experience:

• 7 years of clinical laboratory experience with 1 year of supervisory experience

• Excellent verbal and written communication skills
• Demonstrated knowledge of CAP/CLIA and good laboratory practice

• Ability to create meaningful presentations
• Strong problem-solving skills and root cause analysis experience

CERTIFICATIONS:

•  Preferred: MB(ASCP) or MT(ASCP) or CG(ASCP)

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Required to be regularly onsite
• Frequently required to sit
• Frequently required to stand
• Frequently required to utilize hand and finger dexterity
• Frequently required to talk or hear
• Frequently required utilize visual acuity to operate equipment, read technical information, and/or use keyboard
• Occasionally exposure to bloodborne and airborne pathogens or infectious materials

EEO Statement:

Baylor Genetics is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.