What are the responsibilities and job description for the Application Analyst I position at Bayhealth?
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Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, a s well as stand -alone Emergency Department in Smyrna and a hybrid E mergency Department and Urgent Care in Milton . We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore . Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!
Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:
- Generous Paid Time Off and Paid Holidays
- Matching 401(k)/403(b) Plans
- Excellent Health, Dental, and Vision
- Disability and Life Insurance options
- On Site Child Care
- Educational Reimbursement
- Health Care and Dependent Care Flex Spending Accounts Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!
Location: Kent Campus Hospital (Highly qualified candidates may be considered for Hybrid / Remote)
Status: Full Time 80 Hours
Shift: Days
SALARY RANGE: 29.05 - 45.03HOURLY
General Summary:
**This particular Application Analyst opening will support Professional Physician Billing as a member of our Epic IT Team.
Under direct supervision, the Application Analyst I is responsible for working with other analysts and technical staff to conceptualize function and data structures, and create functional specifications to meet customer expectations. Responsible for coordinating between Information Technology and customers all aspects of information systems to ensure that existing and future systems facilitate, and enhance quality and regulatory requirements. Provide ongoing professional support for a designated suite of applications. This includes planning, implementing and organizing activities related to enterprise-wide application selection, deployment and optimization on multiple hardware platforms, operating systems and software environments. Responsible for providing hardware, software and application support.
Responsibilities:
1. Provide ongoing professional support for a designated suite of applications; including planning, implementing and organizing activities related to enterprise-wide application selection, deployment and optimization on multiple hardware platforms, operating systems and software environments
2. Analyze, design, implement, and execute applications and technologies for the organization.
3. Works with other analysts and technical staff to conceptualize function and data structures and create functional specifications to meet customer expectations a. Assists in modifications to existing functionality b. Assists in troubleshooting efforts and formulates interdisciplinary "task force" groups for multi-application or multi-platform troubleshooting efforts
4. Demonstrates accountability and collaboration as a team member by working successfully with internal and external clients. a. Presents ideas and instructions clearly, verbally and in writing using appropriate presentation tools as needed. b. Practices reflective listening skills c. Demonstrates courteous, timely, and professional approach in dealing with clients and co-workers. d. Follows up with clients on unresolved problems e. Participates in formal and informal training activities and trains end-users. f. Assists in leading design sessions with end-users
5. Assists with analyzing trends and helps create, develop and maintain performance goals and regularly report results and outcomes to management team as required a. Utilizes emerging technology research and presentation of findings to management and end-user community
6. ) Monitors and tracks highly detailed and multiple complex projects. a. Plans and works on joint projects, and coordinates with others to achieve objectives. b. Serves as a member of multiple project teams.
7. Adheres to IT guidelines and procedure relevant to job responsibilities.
8. All other duties as assigned within the scope and range of job responsibilities
Required Education, Credential(s) and Experience:
Education: High School Diploma or GED-
Credential(s): Epic certification within 6months of hire, if not already obtained -
Experience: Required: One (1) or more years of relevant experience attributable to the application being supported , Epic Resolute Professional Billing. Experience should include demonstrated knowledge & familiarity with physician coding; billing compliance; claims and remittance; insurance denials, credits, and follow-up; and/or charge and payment reconciliation.
Preferred Education, Credential(s) and Experience:
-
- Credential(s): Epic Resolute Professional Billing, Claims, Remittance, Charge Router, Benefits Engine and/or MyChart certification(s) helpful
To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/
