What are the responsibilities and job description for the Part-Time 911 Dispatcher position at Bayfield County Coffee Co?
JOB REQUIREMENTS: Description To provide dispatch services for law
enforcement, emergency medical services, fire departments, and an
emergency telephone answering point. This is a part-time position,
scheduled as needed to fill vacations and open shifts. Schedules are
generally known ahead of time, but there will also be need for
short-notice call-ins. Part-time positions frequently transition into
full-time roles if desired. Applicants must be able to work full-time
during the 12-week training period. Examples of Duties A. Work involves
radio communications (emergency and non-emergency) and telephone
answering in the dispatch center for police, ambulance, and fire
departments. B. Answer questions from the public and obtain sufficient
information to make the appropriate emergency service dispatch request.
C. Assign calls for service to field units. D. Maintain records of all
incoming and outgoing calls from the communication center. Retrieve
recorded audio files or data files. E. Communicate by radio, phone or
text messages with field units and perform requested tasks. F. Perform
emergency radio procedures in the event of radio operating difficulties.
G. Provide update services for field units such as stolen articles,
wanted persons, or informational broadcasts. H. Assign units by virtue
of familiarity with the geographic layout of Bayfield County using
reference points, road locations and emergency service boundaries. I.
Process alarm reports (burglary, fire, etc.) J. Monitor courtroom and
courthouse surveillance cameras K. Enter, modify and cancel warrants.
Enter stolen items and missing persons. L. Use the CAD and records
management systems to record complaints and assign incident and call
numbers. M. Handle routine requests for record checks from field units.
N. Perform related work as directed or required by department personnel
including taking messages for off-duty personnel. O. Perform any other
tasks as assigned by supervisor. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: A. Minimum of a high school diploma or GED B. Pass Drug
Screen, Hearing Exam and Background Check C. Ability to communicate
effectively, including written and oral communications D. Meet the
requirements to become T.I.M.E. System certified E. Knowledge of modern
office and clerical practices, procedures, and equipment. F. Skill in
the operation of a computer terminal and radio dispatch equipment. G.
Typing skills 40-50 words per minute. Physical Requirements A. May
require sitting in one location for extended periods of time. B. May
require extensive keyboard entry. C. May require extended periods of
time viewing multiple computer monitors. D. Ability to hear and
distinguish various ring tones. E. May require occasional lifting of 30
pounds or less. F. Vision: Ability to read, interpret and understand
Multiple Computer Screens At Program Resolution Levels G. Hearing
Ability to simultaneously listen to a phone call while monitoring radio
traffic on speaker. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
www.bayfieldcounty.wi.gov/Jobs Other: Complete job description and
benefit package available at www.bayfieldcounty.wi.gov/Jobs or by
contacting 715-373-6181, humanresources@bayfieldcounty.wi.gov. 117 E 5th
Street, Washburn, WI 54891. EEO
enforcement, emergency medical services, fire departments, and an
emergency telephone answering point. This is a part-time position,
scheduled as needed to fill vacations and open shifts. Schedules are
generally known ahead of time, but there will also be need for
short-notice call-ins. Part-time positions frequently transition into
full-time roles if desired. Applicants must be able to work full-time
during the 12-week training period. Examples of Duties A. Work involves
radio communications (emergency and non-emergency) and telephone
answering in the dispatch center for police, ambulance, and fire
departments. B. Answer questions from the public and obtain sufficient
information to make the appropriate emergency service dispatch request.
C. Assign calls for service to field units. D. Maintain records of all
incoming and outgoing calls from the communication center. Retrieve
recorded audio files or data files. E. Communicate by radio, phone or
text messages with field units and perform requested tasks. F. Perform
emergency radio procedures in the event of radio operating difficulties.
G. Provide update services for field units such as stolen articles,
wanted persons, or informational broadcasts. H. Assign units by virtue
of familiarity with the geographic layout of Bayfield County using
reference points, road locations and emergency service boundaries. I.
Process alarm reports (burglary, fire, etc.) J. Monitor courtroom and
courthouse surveillance cameras K. Enter, modify and cancel warrants.
Enter stolen items and missing persons. L. Use the CAD and records
management systems to record complaints and assign incident and call
numbers. M. Handle routine requests for record checks from field units.
N. Perform related work as directed or required by department personnel
including taking messages for off-duty personnel. O. Perform any other
tasks as assigned by supervisor. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: A. Minimum of a high school diploma or GED B. Pass Drug
Screen, Hearing Exam and Background Check C. Ability to communicate
effectively, including written and oral communications D. Meet the
requirements to become T.I.M.E. System certified E. Knowledge of modern
office and clerical practices, procedures, and equipment. F. Skill in
the operation of a computer terminal and radio dispatch equipment. G.
Typing skills 40-50 words per minute. Physical Requirements A. May
require sitting in one location for extended periods of time. B. May
require extensive keyboard entry. C. May require extended periods of
time viewing multiple computer monitors. D. Ability to hear and
distinguish various ring tones. E. May require occasional lifting of 30
pounds or less. F. Vision: Ability to read, interpret and understand
Multiple Computer Screens At Program Resolution Levels G. Hearing
Ability to simultaneously listen to a phone call while monitoring radio
traffic on speaker. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
www.bayfieldcounty.wi.gov/Jobs Other: Complete job description and
benefit package available at www.bayfieldcounty.wi.gov/Jobs or by
contacting 715-373-6181, humanresources@bayfieldcounty.wi.gov. 117 E 5th
Street, Washburn, WI 54891. EEO