Assistant Property Manager - Multifamily

Bayberry Pointe Apartments is looking for a full-time Assistant Manager to assist in the oversight and coordination of daily operations in a manner that aligns with the strategic objectives of management. Our ideal candidate is a collaborative, team player that is customer-focused, has a positive attitude and great problem-solving skills.

RESPONSIBILITIES:

Perform all related duties required to accomplish a high level of occupancy and maintenance of the property which include but not limited to:

LEASING AND RESIDENT RELATIONS

• Customer Service and Resident Relations: Maintain and promote constant and positive communication between all employees and residents and diffuse and resolve resident disputes and problems.
• Lease Apartments: Show units, screen applicants, and process and approve applications in conjunction with management and in accordance with leasing criteria.
• Rent Collection: Process and deposit rental payments, serve late and returned check notices, process evictions and collections in conjunction with management.
• Move-Ins/Move-Outs: Prepare and execute documentation with residents, collect and return security deposits, collect all signatures, and process in the property management software and physical files.
• Apartment Turnovers: Coordinate with contractors and staff for redecoration, lock changes, and maintenance of vacated apartments for releasing. Inspect units at move-out and assess for damages and perform the final inspection prior to move-ins. Assure vacant units are maintained for showing.
• Lease Renewals: Assist management in the determination and processing of appropriate market rental rates and rental increases.
• Reporting: Maintain all logs, files, software, and reports in a timely and accurate manner.

MAINTENANCE

• Contractors/Vendors: Secure and schedule efficient and cost-effective maintenance and repair services, ensure staff accompanies outside vendors as needed, manage continuous communication with residents, and ensure all associated documentation is complete and current.
• Work Orders: Coordinate the completion of all maintenance requests with residents and maintenance staff and process all related documentation.
• Inspections: Secure and coordinate with staff and contractors to ensure the property is ready and residents have been properly notified of all routine inspections.
• Walk Property: Ensure the property is well maintained in a safe manner, notify management of necessary upgrades, and promote positive resident relations.
• Preventative Maintenance: Coordinate the completion of routine preventative maintenance and identify and work with management on the completion of new maintenance projects as needed.
• Maintenance Projects/Property Improvements: Identify and coordinate maintenance and property needs, including landscaping and grounds projects, safety upgrades, and exterior and interior maintenance upgrades.
• Inventory: Manage and maintain proper levels of inventory required to maintain property and complete turnovers.

ADMINSTRATION

• Software and Records: Ensure proficiency of staff with all office/property management software and maintain the accuracy and security of all data, records, and reports.
• Office Supplies: Manage the levels and purchase required office and maintenance supplies.
• Emergencies: Report accidents and emergency situations immediately and collect and maintain appropriate documentation.
• Marketing: Maintain community website, social media postings, listings on third party advertising sites, and coordinate community events.
• Industry/Market Knowledge: Maintain knowledge of property management through associations, seminars, courses and trade media. Monitor competitive properties and industry trends to ensure competitive pricing and property positioning.

QUALIFICATIONS / REQUIREMENTS

• High School Diploma or G.E.D equivalent. Some college education is preferred.
• At least 3-5 years of professional experience in an office environment in a related field is required.
• Proficient in Microsoft Office programs, email, and familiarity with the internet.
• Excellent intrapersonal, verbal and written communication skills with a strong orientation for customer service is required.
• Demonstrated ability to lead and adapt in a fast-paced work environment.
• This position may require the ability to sit, stand, lift up to 25 pounds, and perform repetitive tasks, with or without reasonable accommodation.
• Must have a valid driver’s license and a working vehicle.
• Must complete a Fair Housing Training Course. The cost will be covered by Bayberry, and the course can be taken virtually.
• Must be willing to supply references upon request and complete a background check.

WORK SCHEDULE

• Typical 40 hours per week and rotating Saturdays.
• Willingness to live on-site is preferred to coordinate on-call staff/duties, assist with emergencies when necessary, and generally monitor activities of the property.

COMPENSATION

• $22.00 per hour depending on experience.
• Competitive Medical, Dental, and Vision benefits after a 30-day probationary period.
• On-site housing discount after 30-day probationary period.
• Eligible for bonuses based on performance.

Pay: From $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $22