Senior Business System Analyst

POSITION TITLE: SENIOR BUSINESS SYSTEMS ANALYST, PRACTICE TECHNOLOGYLOCATION:The ideal candidate will work remotely and have the ability to travel two (2) times per quarter or up to 10-15%.The ideal candidate will have a HIPAA compliant home office in one of the following states: RI, NC, NJ, NY, PA, DC, MA, NH, VT, VA, IA, OHPOSITION SUMMARY: This is an Execution-Focused Delivery role The Senior Business Systems Analyst, Practice Technology is an execution-first individual contributor responsible for end-to-end delivery of technology initiatives aligned to practice operations. This role owns initiatives from intake and discovery through delivery, stabilization, and post-implementation follow-through. This is a hands-on delivery role, not an advisory or coordination-only position. Success is measured by outcomes shipped, problems resolved, operator satisfaction, and execution clarity, even when development work is performed by external vendors.MINIMUM QUALIFICATIONS:4-year degree required Minimum of 3 years of experience in Business Systems Analyst related positions Experience partnering with external vendorsExperience in analytics such as, but not limited to, data bricks, Cigma, SQLCross-org implementations, experience working with EMR- productsStrong project management background and comfortable with technical detailsProven experience owning delivery of complex initiatives in operational environments Strong project execution and follow-through skills Experience working with integrated enterprise systems (e.g., EMRs or operational platforms)Ability to operate effectively in ambiguity and incomplete informationStrong written communication skills with a bias toward documentation and clarityWillingness to engage directly with users and operational teamsPREFERRED QUALIFICATIONS:Experience in healthcare or regulated operational environments strongly preferredExperience with AI and automation experiencePMP certification preferredExperience supporting, configuring, or optimizing EMR systems preferredHands-on experience with reporting, analytics, or data validationBackground in product operations, platform delivery, or systems enablementRESPONSIBILITIES:1. Delivery Ownership & Project ExecutionOwn assigned initiatives from intake through completionCreate and maintain clear project plans, including scope, milestones, risks, and dependenciesDrive execution across vendors, support teams, and internal stakeholdersProactively identify blockers and escalate with recommended optionsAccountable for timelines, readiness, and quality of deliveryThis role is expected to execute and deliver, not simply participate or coordinate Practice Engagement & Workflow DiscoveryServe as a practice-facing technology lead for assigned workConduct on-site observation, shadowing, and workflow analysis when neededTranslate real-world operational workflows into clear requirements and delivery plansBuild trust with operators through presence, responsiveness, and follow-throughDirect engagement with end users and operational teams is a required part of this role3. Requirements & Solution DefinitionElicit, document, and clarify business and system requirementsProduce clear written artifacts, including:Problem statementsRequirements summariesAssumptions and constraints / Decisions and tradeoffs Ensure shared understanding and alignment prior to development or configuration work4. Tier-4 Support & System StewardshipAct as a Tier-4 escalation point for complex system issuesLead resolution of high-impact incidents, including communication and follow-upPartner with support teams to ensure issues are routed, resolved, and documented appropriatelyIdentify recurring issues and recommend systemic improvements to reduce future risk5. Data & Analytics EnablementUse data to validate issues, inform decisions, and confirm outcomesParticipate in QA and validation of reports and analytics outputsComfortable working with reporting tools and data sources (e.g., Databricks, Tableau, SQL-based systems)Ability to independently investigate data or reporting issues is a strong plusInsight and validation are required; deep engineering expertise is not.7. Communication & VisibilityProvide regular written status updates on active initiativesCommunicate incidents, risks, and outcomes clearly to leadership and stakeholdersDocument decisions, lessons learned, and knowledge for reuse and continuityWhy You'll Love BAYADA Home Health Care:Base Salary: $93,738 – $140,697 / year depending on qualifications, years of experience, and location.Award-winning workplace: proud to be recognized as a Best Place To Work by Newsweek, Forbes, and GlassdoorWeekly payWork Life Balance: Monday-Friday hours, Eastern timeAMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and moreCheck out our blog: https://www.bayada.com/search?q=NewsweekBenefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefitsAs an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Salary : $93,738 - $140,697