Director, Hospice

New Jersey Burlington County Hospice (NBH) | Pennsauken, NJ | Full-Time | On-site leadership role

Salary: $94,000- $95,000

About BAYADA

What You'll Do

As the Director, you will:

• Lead, coach, and mentor the office team while creating structure, accountability, and a strong values-based culture.
• Own office performance across service, quality, people, growth, and finance, using BAYADA metrics and performance tools to guide priorities and decisions.
• Partner closely with clinical and operational leaders to support safe, high-quality hospice care and an exceptional experience for clients and families.
• Build strong relationships with referral sources, physicians, facilities, hospitals, and community partners to support office growth and reputation.
• Use reports, dashboards, and office data to monitor admissions, service delivery, staffing, client experience, and financial trends.
• Support hiring, onboarding, development, and retention of office and field leaders.
• Lead regular 1:1s and team meetings to align priorities, celebrate wins, address challenges, and reinforce accountability.
• Partner with division leadership on business planning, goal setting, and execution aligned to office and practice priorities.
• Help ensure the office operates with strong attention to detail, responsiveness, compliance, and continuity of care.
• Represent BAYADA in the local community with professionalism, heart, and a commitment to extraordinary service.

What Success Looks Like

• You create a high-accountability, high-support environment where employees know what great performance looks like.
• You balance compassion with operational discipline and strong follow-through.
• You build trust quickly with families, referral partners, and team members.
• You identify growth opportunities, act on them, and keep service quality high as the office grows.
• You lead with both heart and business acumen, helping the office stay strong operationally while staying rooted in mission.

Qualifications

• Leadership experience in hospice, home care, healthcare operations, service delivery, or a similarly fast-paced environment preferred.
• Strong experience supervising, developing, and supporting teams.
• Proven ability to manage multiple priorities, solve problems quickly, and stay organized in a dynamic office setting.
• Comfortable using data, dashboards, and reports to manage performance and drive action.
• Strong communication and relationship-building skills with clients, families, referral partners, and internal teams.
• Experience supporting growth, community outreach, or business development efforts preferred.
• A mission-driven mindset and a genuine commitment to helping people live safely and comfortably at home with dignity.
• Bachelor's degree required

Schedule & Work Environment

• Full-time, exempt, on-site office leadership role.
• Fast-paced hospice office environment with a strong need for structure, responsiveness, and follow-through.
• Regular collaboration with office leadership, clinicians, and interdisciplinary partners.
• Community engagement and local relationship-building are important parts of the role.

Why You'll Love BAYADA

• Join a mission-driven organization guided by The BAYADA Way of Compassion, Excellence, and Reliability.
• Lead an office that supports clients and families with comfort-focused, deeply meaningful care.
• Be part of a values-based organization with the strength of a national company and the heart of a family-founded culture.
• Access ongoing training, development, and leadership support.
• Enjoy comprehensive benefits, paid time off, and the opportunity to grow your career while making a lasting impact.

Apply

If you are ready to lead with heart, build a strong team, and help more people experience comfort and dignity at home, we'd love to connect with you.