What are the responsibilities and job description for the Medical Receptionist position at Bay State Physical Therapy?
Join our growing team as a Medical Receptionist and help create a positive experience for every patient who walks through our doors. In this full-time, in-person role, you'll support daily clinic operations, scheduling, insurance verification, and patient communication. We offer a collaborative, team-focused environment with opportunities for growth and development.
What You'll Do
What You'll Do
- Welcome patients and provide outstanding customer service
- Answer phones and assist with scheduling appointments
- Verify insurance benefits and explain patient financial responsibilities
- Manage patient intake forms and maintain accurate records
- Coordinate referrals, authorizations, and insurance approvals
- Support clinic operations and maintain efficient schedules
- Assist with billing, payments, and administrative tasks
- Experience in a medical office, healthcare setting, or front desk role required
- Knowledge of insurance verification and patient financial responsibilities preferred
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Ability to multitask in a fast-paced environment
- Supportive, team-oriented culture
- Opportunities for career growth and professional development
- Meaningful work that helps improve patients' lives every day
- Collaborative environment where teamwork and patient care come first