Office Manager - Bay Hills Family Dentistry

Office Manager — Bay Hills Family Dentistry (Arnold, MD)
Full-time · Monday–Friday, 6:30am–2:30pm

Bay Hills Family Dentistry is a family-oriented, insurance-independent practice serving the Arnold community. We're known for treating people well — more than 1,000 five-star Google reviews say so. We're growing and becoming a team-led office, and we're looking for an Office Manager to help lead the way.

Why this role is different

This is a true management role, not a front desk job with a title. You'll be accountable for real outcomes — schedule capacity, the revenue cycle, new-patient conversion, and the growth of the admin team. You'll have protected time each week to lead and train your team, and clear numbers to work from.

We think of ourselves as a hospitality business that happens to do dentistry. The front office is where that starts, and this seat leads it. You'll still hop on the phones when the day calls for it, and you should enjoy that part too.

What you'll do

• Lead, coach, and support the admin team; run the morning huddle and a weekly training session
• Keep the doctor and hygiene schedules full, and turn new-patient calls into appointments
• Set the customer service standard for every phone call, greeting, and checkout — and build the reputation that comes from getting them right
• Oversee collections, patient accounts, and insurance claims
• Maintain the culture we've built, and keep our front office a place people are glad to work

Our core values

• We > Me — team first, help without being asked
• Serve from the Heart — treat patients like family
• Bring the Joy — work is a part of life and should be fun
• Better Today Than Yesterday — always growing, improving, learning

These guide how we hire, how we work together, and how we treat patients. If they sound like the way you already work, we'd love to meet you.

Who we're looking for

Dental front-office experience, ideally with some leadership behind you. Comfortable with numbers, and someone who takes real pride in how people are treated — warm and steady when the day gets busy. Willing to have honest conversations with care. Open Dental experience is a plus, not a requirement.

The details

• 401(k) with matching, paid time off, paid holidays, dental benefits, employee discount
• Modern, recently renovated office
• Growth — join a team with books, courses, and coaching built into how we operate

See for yourself

Visit bayhillsfamilydentistry.com and read our Google reviews to get a feel for our team.

To apply: send your resume and a short note to [email] telling us about a time you gave someone difficult feedback — what happened, and what you learned.

Pay: $27.00 - $37.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Paid time off

Work Location: In person

Salary : $27 - $37