Collision Administrator

Overview
We are seeking a dedicated and detail-oriented Administrator to join our team. The ideal candidate will have a strong background in the automotive collision industry, with experience in CCC Estimating Software.

Responsibilities

• Ensuring efficiency and high-quality customer service.
• Manage CCC Invoices and Credit Memo's; to include scanning to the main administrative hub. Communicate with vendors accordingly.
• Be able to handle the collision ticket from opening a repair order to final billing and closing.
• Assist customers with inquiries regarding vehicle maintenance, repair services, and upselling additional services.
• Handle cash transactions and ensure proper cash handling procedures are followed. Process reports and calculate deposits.

Requirements

• Previous Collision Administration is required.
• Customer service experience is essential for addressing client needs effectively.
• Ability to work collaboratively with the Estimator and technicians while maintaining a positive work environment.
• Strong organizational skills with attention to detail to manage multiple tasks efficiently. Join us as we strive to provide top-notch automotive services while fostering an environment of growth and excellence!

Job Type: Full-time

Pay: $36,000.00 - $55,709.44 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience:

• COLLISION ADMINISTRATION: 3 years (Required)

Ability to Commute:

• Suffolk, VA 23434 (Required)

Work Location: In person

Salary : $36,000 - $55,709