What are the responsibilities and job description for the Inside Sales / Customer Service position at Bay Bolt?
Bay Bolt is seeking a Customer Service / Inside Sales Specialist to join our tight-knit and effective team. Prior experience in construction fasteners and bolting is helpful, but not required. You will be cross-trained in all aspects of fastener sales to our construction and OEM customers. You will respond to order and quote requests from the phone and email, purchase inventory, and arrange inbound and outbound logistics to get bolts where they need to be on time.
Responsibilities:
- Be a reliable, effective, and cheerful team member
- Carefully determine customer needs for the correct bolting materials
- Accurately enter customer orders and purchase orders
- Politely and efficiently assist customers over the phone and in person
- Purchase material and arrange logistics
- Read and understand project drawings, standards, and specifications
- Exercise basic math and algebra skills
- Maintain accurate paperwork
Qualifications:
- Experience or demonstrated capability in effective and friendly customer service
- Demonstrated professionalism, trustworthiness, and cooperativeness
- Detail oriented and adaptable
- Proficient writing and math skills
- Clean driving record
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Application Question(s):
- Describe the best project you've worked on or the best company you've worked for. What made it the best?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- CDL (Required)
Work Location: In person
Salary : $21 - $24