What are the responsibilities and job description for the Front Desk Associate position at Bay Arts Alliance?
Job Summary
We are seeking a dynamic and personable Front Desk Associate to enhance guest engagement and ensure memorable experiences at the Panama City Center for the Arts. The ideal candidate will be passionate about arts, skilled in guest services, and capable of managing diverse visitor interactions. This role offers an exciting opportunity to help our team create a welcoming environment for guests of all ages.
Duties
- Greet visitors warmly and provide information about attractions, events, and amenities
- Manage guest inquiries both in person and via phone or digital platforms
- Assist with coordinating special events, performances, and activities to ensure smooth execution
- Handle cash transactions accurately during ticketing and/or merchandise sales
- Resolve guest concerns or conflicts promptly with professionalism and courtesy
- Provide occasional guided tours of the facility, showcasing the features and history of our arts center
- Collaborate with team members to maintain a clean, organized, and welcoming environment for all visitors
- Assist Director with managing calendars, booking appointments, arranging meetings, coordinating conferences.
Requirements
- Proven experience in customer service, guest services, or hospitality roles; experience in the arts a plus
- Strong skills in events management and conflict resolution
- Excellent communication skills, including public speaking abilities
- Ability to handle cash transactions accurately and responsibly
- Experience working with children is advantageous
- Ability to remain calm under pressure and manage multiple tasks efficiently
- Friendly demeanor with a passion for creating positive guest experiences
This position is ideal for individuals who thrive in lively environments and enjoy engaging with diverse audiences. We welcome applicants who are enthusiastic about delivering exceptional service and contributing to memorable visitor experiences.
Pay: $ $17.00 per hour
Expected hours: 38 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to work Tuesday-Saturday?
Work Location: In person
Salary : $17