What are the responsibilities and job description for the Event and Sales Operations Coordinator position at BAY AREA TEMPORARY SANITATION INC?
Event and Sales Operations Coordinator
Bay Area Temporary Sanitation Inc.
Job Type: Full time.
We are a well-established and growing company. Our headquarters are in Fremont, CA. At Bay Area Temporary Sanitation (B.A.T.S) we provide premier portable restrooms throughout Northern California, providing the best sanitation services to all our customers through integrity and professionalism.
BATS has a strong commitment to the safety of our employees, our client’s and the general public. Our focus is to provide the ultimate sanitation service at the top of the line.
Position Summary:
An event and sales operations coordinator will help with day-to-day functions. Responsible for all customer service-related activities including but not limited to coordinating client requests, ensuring the adequacy of sales-related coordination for any service, and handling the processing of all orders with accuracy and timeliness.
POSITION DUTIES:
- Meet company requirements for strategic accounts management face to face visits and phone calls. Conduct routine site visits for quality assurance purposes.
- Attend bid openings/meetings.
- Maintaining strong relationships with assigned strategic accounts to drive retention and share of wallet growth.
- Perform jobs walks, site checks, and take daily calls.
- Work in a collaborative manner with all inside and outside sales reps and operations to develop trust and spirit of cooperation.
- Manage administrative and operational responsibilities for the coordination of all services.
- Drive revenue managing a Book of Business of accounts and develop relationships with multiple contacts within the assigned account base.
- Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion. Act as liaison between customers, sales, field operations, and office personal to quickly resolve general inquiries & issues.
- Provide timely weekly expense reports to management as needed.
- Knowledge on marketing, social media, and merchandise.
WHAT YOU NEED TO BE AMAZING AT B.A.T.S TEMPORARY SANITATION:
- Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
- Be able to handle multiple tasks at a time.
- Well-organized and responsible with an aptitude in problem solving.
- Strong customer and service orientation and skills.
- Excellent verbal and written communication skills.
- Proven ability to create, maintain and enforce standard operating procedures (SOPs).
- Systems experience: Must be computer literate. Microsoft Office Suite, solid Microsoft Excel skills.
- Languages: Must read/write/speak English. Spanish speaker is a bonus.
We are an equal opportunity employer. In addition to our competitive wages, we provide the opportunity to become a critical part of the growth of our organization. If you are ready to challenge yourself, please reply to this post with your resume and salary history.
Employment is contingent upon new employees verifying legal permission to work in the United States, successfully passing criminal and drug screening.