Revenue Protection Guard

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

LEARN MORE ABOUT THE BART POLICE DEPARTMENT AT JOINBARTPD.COM!

Salary
Minimum $99,611 /Annually - Maximum $119,527 /Annually (BPOA)
Note: Externals will start at step 1: $47.89/ hour ($99,611/Annually)

Who May Apply
All current BART employees and qualified individuals who are not yet BART employees.

Report To
Deputy Police Chief or designee.

Days Off
As assigned. Note: Must be willing to do shift work with varied days off and weekends.

Department
BART Police Department is a progressive agency and has been on the forefront – and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve.

Current Assignment

The San Francisco Bay Area Rapid Transit District (BART) Police Department is seeking a highly skilled, detail-oriented, and security-focused Revenue Protection Guard to join our team. This important role is responsible for safeguarding District cash, personnel, and assets during the collection, handling, and transportation of revenue. Revenue Protection Guards focus specifically on guarding cash and managing security during revenue collection activities. This role requires a high level of responsibility, as guards are authorized to make situational decisions regarding the protection of cash and crew safety.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:

• Security and Threat Management – Expertise in assessing and mitigating risks to ensure the safety of personnel, cash, and assets.
• Crisis Management and Decision-Making – Strong decision-making skills in high-pressure situations. The ability to act swiftly and effectively in emergencies, making critical decisions to safeguard lives, cash, and property.
• Conflict Resolution and De-escalation Skills – Ability to interact with patrons and the general public in a firm, professional manner, including during confrontations or disputes. Demonstrates tact, patience, and clear communication to defuse tense situations, while maintaining authority and ensuring compliance.
• Communication and Reporting – Excellent communication skills for maintaining constant contact with District personnel, dispatchers, and law enforcement. The ability to prepare clear, accurate, and detailed written reports on security activities, incidents, and operations.
• Firearm Proficiency and Defensive Tactics – Proficiency in the safe and effective use of firearms, batons, and other protective equipment. Applies approved defensive tactics to protect oneself and others, using the minimum force necessary to ensure safety and maintain control during high-risk or threatening situations.

The selection process for this position will be in accordance with the applicable collective bargaining agreement.

Examples of Duties

1. Guards and protects District cash and assists Treasury personnel during transport, handling, collection and stocking of cash.
2.Carries and utilizes firearms and batons; wears protective gear and operates communication equipment.
3. Operates an armored vehicle, truck tractor with semi-trailer and a passenger van to assigned stations to receive and transport cash collection and change supply.
4. Protects cash handling operation and secures District revenues from internal and external threats.
5. Maintains surveillance of station activities during cash collection, handling and loading; drives crew vans and protects crews.
6. Controls access to the Cash Handling Building; performs surveillance in person, by video camera, and by videotape of cash handling activities, cash vault, and building security.
7. In emergencies, assumes control of the situation to ensure the safety of lives, cash and property.
8. Maintains contact by radio and telephone with District police dispatcher to inform of emergencies, suspicious activities, routes, location of work, and security of cash and facilities.
9. Interacts with District employees, patrons and the public.
10. Assists in selection of transport routes and overrides others on route selection when security requires.
11. Maintains inventory control of equipment and supplies, issues radios, cleans and maintains shotguns.
12. Maintains custody of security-controlled keys.
13. Prepares and maintains logs of work locations, times in and out, hours and machine problems.
14. Checks operating conditions of trucks and vans and services gas, oil, water, tires and lights.
15. Prepares written reports.

Minimum Qualifications

Education:
Possession of a high school diploma, GED or recognized equivalent.

Experience:
Experience in security and protective services and in driving vehicles, tractor trailers or other trucks is desirable.

Other Requirements

• Achieve Certification in Firearms and Arrest Training within six months of employment.
• Must have a valid California driver's license, a satisfactory driving record.
• Must be able to obtain a Class A California Commercial driver's license whenever feasible to do so, at the District’s discretion.
• Class “A” drivers are required to pass an annual physical to maintain class “A” status.
• Must be able to pass a background investigation, including psychiatric examination, fingerprinting and polygraph.
• Must possess physical strength and ability to subdue and apprehend persons attacking the treasury crew or vehicles.
• Must be at least 21 years old at appointment.
• Must pass an 832 Penal Code (arrest control, firearms) course and qualify at quarterly department range programs.
• Must be able to work various shifts, weekends, holidays and overtime.

Knowledge and Skills

Knowledge of:

• Locations and characteristics of District stations, fare collection, cash handling and related facilities and devices.
• Procedures governing revenue collection and protection activities.
• Legally required conditions for drawing and using firearms.
• Operation, cleaning, maintenance and safe handling of firearms.
• Techniques for observation and surveillance on security assessments.
• Conditions under which to initiate emergency action.
• Procedures and terminology for radio and telephone police communications.

Skill in:

• Observing people and activity to assess security conditions.
• Operating firearms accurately and responsibly.
• Dealing tactfully and authoritatively with patrons and the general public, including hostile, abusive, and disorderly people.
• Remaining calm and making rational decisions in dangerous/emergency situations.
• Operating alarm and security systems, radios, videos and telephones.
• Reading maps and planning and varying transport routes for security.
• Operating motor vehicles safely, including armored trucks, transport vans and semi-tractor trailers.
• Keeping records and writing brief reports.

Equal Employment OpportunityGroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

Highlights

• Medical Coverage (or $350/month if opted out)
• Dental Coverage
• Vision Insurance (Basic and Enhanced Plans Available)
• Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
  • 2% @ 55 (Miscellaneous Members – Classic)
  • 2% @ 62 (Miscellaneous Members – PEPRA)
  • 3% @ 50 (Safety Members – Classic)
  • 2.7% @ 57 (Safety Members – PEPRA)
  • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
• Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
  • 6.65% employer contribution up to annual maximum of $1,868.65
• Deferred Compensation & Roth 457
• Sick Leave Accruals (12 days per year)
• Vacation Accruals (3-5 weeks based on time worked w/ the District)
• Holidays:
  • Sworn Officers & Police Dispatchers: No floating holidays or observed holidays, but 6.6% pay differential provided above base pay rate
  • Non-Sworn Staff: 9 observed holidays and 4 floating holidays
• Life Insurance may be available through employee union
• Survivor Benefits through BART
• Short-Term and Long-Term Disability Insurance may be available through employee union
• Flexible Spending Accounts: Health and Dependent Care
• Commuter Benefits
• Free BART Passes for BART employees and eligible family members.