Full Time Dispatcher

Dispatcher/Backup Driver

Battle Buddy Mobility Transport, LLC provides safe and reliable transportation for people who may need ambulatory assistance and wheelchair transport. We provide curb-to-curb service. Our caring drivers will ensure that our clients are transported to and from medical services to hospitals, dialysis centers, doctor’s appointments, rehabilitation, and much more.

Summary:

We are looking for a full-time Dispatcher to join our team. This individual will need to be able to multi-task in a fast-paced environment. Previous office experience is required. The Dispatchers work closely together scheduling routes, managing continuous phone calls and emails. Key skills required: time-management, customer service, and follow-through.

Schedule:

Monday through Friday 11:00am to 5:30pm and weekends on rotation.

Dispatch Job Duties:

• Schedule drivers weekly shift
• Answer phone collecting pertinent information
• Ensure drivers receive all necessary information regarding clients
• Assess calls and dispatch in order of priority
• Assign drivers based on availability
• Ensure drivers arrive on time by maintaining drive time in between runs
• Assist drivers with directions with provided navigation system
• Comply with company PHI and HIPPA guidelines

Dispatch Job Qualifications:

• Excellent verbal and written communication skills
• Strong organizational skills, ability to manage time to complete tasks
• Strong leadership skills to ensure drivers compliance with assignments
• Strong computer skills with ability to learn new programs with efficiency
• Strong customer service skills and a high level of professionalism
• Ability to multi-task phone calls, emails, and computer program
• Exceptional communication skills and teamwork mentality

Offered:

Hourly pay with weekly direct deposit

Full benefits package including: medical, dental, vision, disability, life, and 401K

Weekend rotation and holidays will be required.

Holiday pay differential

Set 32 hour weekly schedule

Job Type: Part-time

Pay: From $17.50 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Battle Creek, MI 49014 (Required)

Work Location: In person

Salary : $18