What are the responsibilities and job description for the Full Time Dispatcher position at Battle Buddy Mobility Transport LLC?
Dispatcher/Backup Driver
Battle Buddy Mobility Transport, LLC provides safe and reliable transportation for people who may need ambulatory assistance and wheelchair transport. We provide curb-to-curb service. Our caring drivers will ensure that our clients are transported to and from medical services to hospitals, dialysis centers, doctor’s appointments, rehabilitation, and much more.
Summary:
We are looking for a full-time Dispatcher to join our team. This individual will need to be able to multi-task in a fast-paced environment. Previous office experience is required. The Dispatchers work closely together scheduling routes, managing continuous phone calls and emails. Key skills required: time-management, customer service, and follow-through.
Schedule:
Monday through Friday 11:00am to 5:30pm and weekends on rotation.
Dispatch Job Duties:
- Schedule drivers weekly shift
- Answer phone collecting pertinent information
- Ensure drivers receive all necessary information regarding clients
- Assess calls and dispatch in order of priority
- Assign drivers based on availability
- Ensure drivers arrive on time by maintaining drive time in between runs
- Assist drivers with directions with provided navigation system
- Comply with company PHI and HIPPA guidelines
Dispatch Job Qualifications:
- Excellent verbal and written communication skills
- Strong organizational skills, ability to manage time to complete tasks
- Strong leadership skills to ensure drivers compliance with assignments
- Strong computer skills with ability to learn new programs with efficiency
- Strong customer service skills and a high level of professionalism
- Ability to multi-task phone calls, emails, and computer program
- Exceptional communication skills and teamwork mentality
Offered:
Hourly pay with weekly direct deposit
Full benefits package including: medical, dental, vision, disability, life, and 401K
Weekend rotation and holidays will be required.
Holiday pay differential
Set 32 hour weekly schedule
Job Type: Part-time
Pay: From $17.50 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Battle Creek, MI 49014 (Required)
Work Location: In person
Salary : $18