What are the responsibilities and job description for the Outbound Lead position at Batteries Plus?
The Outbound Lead provides day-to-day task delegation and operational oversight for warehouse associates across receiving, storing, packing, picking, and shipping functions. This hands-on leadership role ensures productivity, quality, and safety standards are met while supporting continuous improvement efforts. The Lead also plays a critical role in onboarding and training associates to ensure consistency and efficiency in warehouse operations.
Essential Duties and Responsibilities
Leadership
Provide daily direction and task delegation to warehouse associates, ensuring efficient distribution of workload and timely execution of warehouse activities.
Act as the primary point of contact and serve as backup for the Warehouse Supervisor.
Monitor and report production and quality metrics daily, weekly, and monthly.
Reinforce warehouse policies, safety procedures, and operational standards.
Train and mentor new hires; provide ongoing hands-on training to existing team members to improve accuracy, productivity, and performance.
Support continuous improvement efforts by identifying opportunities for process enhancements and communicating recommendations to leadership.
Operational Execution
Use hand trucks, hoists, conveyors, and other handling equipment to move material around the warehouse following the Standard Operating Procedures (SOPs).
Verify incoming shipments; report discrepancies or damage promptly.
Read and interpret pick tickets and requisitions to accurately select products from inventory.
Operate electronic scanning devices to track inventory movement and ensure accurate order fulfillment.
Stage and organize completed orders for outbound shipment.
Participate in safety training and ensure proper use of required personal protective equipment (PPE).
Pack and crate items for shipment per packing standards.
Scan, verify, and document outbound shipments to ensure order accuracy and completeness.
Other Duties
This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.
Education and Experience
High school diploma or equivalent strongly preferred.
Minimum of 2 years of experience in a warehouse distribution center; demonstrated experience in leadership or supervisory responsibilities.
Thorough understanding of distribution center operations, including receiving, shipping, picking, and packing.
Ability to be cross-trained in different warehouse functions.
Ability to become certified on warehouse equipment as needed (e.g., forklift, pallet jack).
Strong communication skills and the ability to effectively convey instructions, provide feedback, and support team development.
Basic math proficiency required.
Demonstrated ability to recognize when team members need additional support and adjust coaching accordingly.
Physical Requirements / Work Environment
The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.
Regularly required to stand, walk, handle materials, talk, and hear.
Occasional movements include sitting, kneeling, crouching, crawling, reaching, and working above shoulder height.
Must be able to lift up to 50 pounds frequently and occasionally use machinery to lift items over 100 pounds.
Personal protective equipment (PPE) is required, including eye protection, gloves, and steel-toed
footwear.
EEOC Statement
Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.