What are the responsibilities and job description for the Inside Commercial Sales Representative position at Batteries Plus?
The Inside Commercial Sales Representative is responsible for growing commercial sales within an assigned geographic market. This role focuses on outbound prospecting, lead conversion, and customer relationship management to increase sales revenue and profitability. The position partners closely with field sales leadership to execute targeted business-to-business (B2B) strategies and achieve sales objectives.
Essential Duties and Responsibilities
Sales and Customer Development
Make high-volume outbound calls to prospective customers, identify key decision makers, and promote Batteries Plus commercial programs.
Understand customer needs and present tailored solutions to drive product sales and long-term relationships.
Manage a portfolio of accounts, maintaining consistent contact and follow-up cadence to ensure satisfaction and growth.
Collaborate with the Regional Sales Manager and Outside Sales Representatives to identify and pursue large commercial opportunities.
Execute a structured call plan that includes outreach to new prospects, inactive customers, and existing accounts.
Assign and manage leads appropriately within the commercial sales portfolio.
Partner on bids, pricing, and competitive conversion strategies.
Maintain detailed records of customer interactions, activities, and opportunities in CRM systems.
Sales Support and Administration
Coordinate with internal departments to support customer onboarding, order accuracy, and service delivery.
Generate competitive pricing and bid quotes aligned with internal guidelines.
Provide regular updates and reports to sales leadership.
Stay current on product knowledge, sales techniques, and internal processes.
Participate in training sessions and team meetings to support continuous improvement.
Other Duties
This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.
Education and Experience
Bachelor's degree in Business, Marketing, or related field preferred.
Minimum of 3 or more years of experience in consultative inside sales or B2B selling; experience with commercial/industrial products is a plus.
Proven ability to achieve sales goals through prospecting, negotiation, and closing.
Excellent verbal and written communication skills with a clear, confident phone presence.
Strong problem-solving and decision-making skills; comfortable working independently with minimal supervision.
Proficient in Google Suite and CRM tools; able to adapt quickly to new technologies.
Detail-oriented and highly organized with the ability to manage multiple tasks and priorities.
Strong interpersonal skills and ability to work collaboratively in a team environment.
Ability to perform basic math functions, including percentages and ratios.
Physical Requirements / Work Environment
The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.
Regularly required to sit, use hands, talk, and hear; occasionally lift up to 20 pounds.
Requires close vision and extended use of a computer.
Regular use of standard office equipment (computer, copier, phone, etc.).
This role operates in a standard office environment.
EEOC Statement
Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.