Human Resource Manager

The Human Resources Manager for Retail Operations serves as a strategic partner to store leadership and operations teams, ensuring that HR services and initiatives align with business goals. This role leads HR support staff and provides expertise in talent management, employee relations, compliance, and workforce development across a multi-location retail environment.

Essential Duties and Responsibilities

Talent Acquisition and Development

• Ensure adherence to compliant hiring practices, including OFCCP guidelines.
• Support store and district leadership in hiring for management positions, driving alignment with operational goals.
• Oversee effective onboarding and training for new retail associates.
• Provide support for HR transitions during corporate store acquisitions and divestitures.

Employee Relations and Engagement

• Coach and support managers on HR best practices, including performance management, policy adherence, and legal considerations.
• Guide store operations in succession planning and the development of high-potential talent.
• Analyze employee turnover metrics and implement strategies to enhance retention.
• Conduct exit interviews and present insights to leadership to support continuous improvement.
• Act as a liaison with workers' compensation carriers; manage injury reports and return-to-work programs.

HR Compliance & Administration

• Interpret and enforce HR policies fairly and consistently, aligning with company values and mitigating legal risks.
• Maintain up-to-date knowledge of federal and state labor laws and ensure company-wide compliance.
• Address associate relations issues, including complaints, investigations, and accommodations.
• Support terminations and ensure proper documentation and compliance throughout the separation process.
• Develop and deliver training tools and resources to support workforce development.
• Analyze HR trends and proactively recommend policy and process updates.
• Represent the company in unemployment claim proceedings.

People Leadership

• Supervise and manage the day-to-day operations of the retail HR Coordinator.
• Set performance goals and provide ongoing coaching, development, and performance feedback.
• Foster a collaborative team environment that promotes excellence and accountability.

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• SHRM-CP or SCHRM-SCP certification is strongly preferred.
• Minimum 7 years of HR experience, including recruiting, employee relations, and policy administration.
• Multi-unit experience is strongly preferred.
• Proven ability to influence leaders, build strong working relationships, and solve complex problems independently.
• Deep knowledge of HR laws, employment law, HR best practices, and regulatory requirements, and the ability to apply them practically in a business setting.
• Strong communication, leadership, and relationship-building skills with the ability to influence at all levels.
• Proficient in HRIS systems and data analytics; ability to drive insights from HR metrics and reporting.
• High-level integrity and professionalism; great at handling sensitive and confidential matters.

Physical Requirements / Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.

• Occasionally required to lift up to 15 pounds.
• This position requires the associate to regularly sit, talk, hear, and use hands for computer input and document handling.
• Special vision requirements include close vision.
• Work is performed in an office environment with standard office equipment, with 25% overnight travel required.

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.