What are the responsibilities and job description for the Retail Cashier and Customer Service position at Batter 'N Icing?
✨ Join the Batter ‘N Icing Team – Customer Engagement & Marketing Intern ✨
Do you love cupcakes and connecting with people? Batter ‘N Icing — a 100% woman-owned gourmet bakery — is looking for part-time Customer Engagement & Marketing Interns to join our team!
This role is a mix of customer-facing service (cashiering, customer support, event order assistance) and marketing exposure (social media, brand promotion, customer loyalty programs). Perfect for students who want hands-on experience in retail, hospitality, and marketing while working in a fun, supportive, and sweet environment (literally).
Availability: Must be available a few weekdays in Danville all Saturdays. Occasionally pick up shifts at Pleasant Hill to help fill open shifts. This is a long-term role (minimum 8 months) — not a seasonal opening.
Why You’ll Love Working Here:
- A fun, fast-paced workplace where every day is sweeter than the last
- Flexible scheduling (ideal for students at DVC, Las Positas, etc.)
- Career-building skills in customer service, marketing, sales, and event coordination
- Free cupcakes & cookies (yes, really!)
- A supportive, woman-owned business that values work-life balance
What You’ll Do:
- Welcome every guest with warmth and enthusiasm
- Serve as a cashier and process customer transactions accurately
- Assist customers in designing cakes/cupcakes for special occasions
- Share daily specials and signature flavors with guests
- Promote our rewards program and help boost sales through friendly engagement
- Support marketing initiatives (social media content, branding, seasonal promotions)
- Keep the service area clean and inviting
- Contribute to a positive, team-oriented environment
What We’re Looking For:
- Outgoing, enthusiastic, and customer-focused
- Strong communicator with great people skills
- Reliable and punctual (lives within 5 miles preferred)
- Comfortable in a fast-paced environment
- Previous retail/service experience is a plus, but not required
- Marketing, communications, or business students encouraged to apply!
- Must be 18
Job Type: Part-time
Pay: $17.50 - $19.50 per hour
Expected hours: 12 – 20 per week
Benefits:
- Flexible schedule
Application Question(s):
- Are you 18 years old?
- Are you available to work on Sundays in Pleasant Hill?
- Do you live in the 10 mile radius from our bakery?
- Are you available to work some weekday mornings at Danville?
Work Location: In person
Salary : $18 - $20