What are the responsibilities and job description for the Front Desk Coordinator position at BATON ROUGE?
Full-Time
606 Colonial Drive, Suite A, Baton Rouge, LA 70806
Job Summary
LA Health Solutions is actively hiring two Front Desk Coordinators to support our growing multi-specialty outpatient clinic in Baton Rouge. We are seeking dependable, organized, and patient-focused individuals who thrive in a fast-paced medical environment.
These openings will support either our:
- Orthopedic/Spine team, or
- Chiropractic/Physical Therapy team
The ideal candidate provides excellent customer service, communicates professionally with patients and staff, and can confidently multitask while managing a busy front desk.
Responsibilities
- Greet and check in/check out patients professionally and efficiently
- Schedule appointments and manage high-volume inbound calls
- Verify and update patient information
- Maintain accurate patient records and confidentiality
- Coordinate with providers and clinical staff across departments
- Support daily front office operations in a fast-paced clinical setting
Orthopedic/Spine Front Desk Responsibilities Include:
- Coordinating appointments across multiple providers
- Managing referrals, authorizations, and follow-up scheduling
- Assisting patients with imaging and specialty appointment coordination
Chiropractic/Physical Therapy Front Desk Responsibilities May Include:
- Managing high-volume patient flow and recurring appointments
- Building strong patient relationships and delivering excellent service
- Supporting daily therapy and chiropractic scheduling needs
Qualifications
- Previous medical front desk, receptionist, or customer service experience preferred
- Bilingual in Spanish and English is a plus
- Strong communication and multitasking skills
- Comfortable working in a fast-paced environment
- Experience with EHR/EMR systems preferred
- Professional, reliable, and team-oriented
Benefits
- Competitive pay
- Paid time off
- Health insurance options
- Supportive team environment
- Opportunity for long-term growth
REQUIREMENTS
- Previous experience in medical reception or customer service preferred, Excellent communication and multitasking skills & Familiarity with electronic health record (EHR) systems a plus
Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
Salary : $28,391 - $36,107