Patient Meal Delivery - Ambassador Bluebonnet Full-Time

Essential Job Functions include, but are not limited to:

1. Essential Job Functions.

• Assists patients in completing menus.

• Visits all assigned patients for menu selection and offers accepted alternate food selections requested.

• Reviews patients’ files, and records diet change to assure efficient timing of service.

• Completes patient menu selection assignment within designated time frame.

• Compiles menu information for use by kitchen personnel in food preparation.

• Notifies Clinical Nutritionist of any patient concerns

• Monitors and delivers nourishments to assigned nursing unit

2. Essential Job Functions.

• Prepares nourishment orders and restocks as needed.

• Assures that the stock level of nourishments is always maintained at adequate levels.

• Ensures that nourishments are labeled and reflects expiration date.

• Monitors and records temperature on nourishment refrigerators on assigned nursing units

• Sets up tray line according to established procedures and ensure proper temperatures of food under refrigeration and in steam tables.

• Places appropriate food on trays according to menu and diet requirements 100% of the time.

• Serves food in accordance with established portion control procedures.

• Consistently checks completed trays for appearance and arrangement.

• Deliveries food carts to the patient floors on a timely basis.

• Serves trays to patients according to rules of etiquette and company policy.

• Picks up trays from each room after meal.

• Records percentage of food eaten by patient on the kardex 100% of the time.

• Returns food carts to the kitchen according to the established schedule.

• Maintains working area according to established infection control/safety policies.

• Maintains a safe and sanitary work area at all times.

• Utilizes kitchen equipment appropriately and safely.

• Follows proper procedures and uses aseptic techniques for isolation patients.

• Observes sanitation procedures before handling utensils and food items.

• Performs all other duties as assigned.

JOB REQUIREMENTS

Experience

Preferred: Previous food service experience preferred.

Education

Preferred: High School Diploma or GED preferred.

HIPAA & SAFETY REQUIREMENTS

HIPAA - Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality data, patient financial information, patient billing 3rd party, patient related complaints, information related to patient location, religious beliefs and/or public health records.

SAFETY - Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, administers/collects medications/blood order, transports/monitors or observes patients with infusion pumps, and monitors clinical alarms.

PERFORMANCE CRITERIA & STANDARDS

Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.

• Takes initiative in living our Everyday Excellence values and vital signs.

• Takes initiative in identifying customer needs before the customer asks.

• Participates in teamwork willingly and with enthusiasm.

• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.

• Keeps customers informed, answers customer questions and anticipates information needs of customers

Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.

• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.

• Maintains accurate and reliable patient/organizational records.

• Maintains professional relationships with appropriate officials; communicates honestly and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

• Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.

• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.

• Upholds the ethical standards of the organization.

Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

• Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.

• Initiates or redesigns to continuously improve work processes.

• Contributes ideas and suggestions to improve approaches to work processes.

• Willingly participates in organization and/or department quality initiatives.

Cost Management - Employee demonstrates effective cost management practices.

• Effectively manages time and resources

• Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.

• Consistently looks for and uses resource saving processes.

Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

• Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.

• Employee proactively reports errors, potential errors, injuries or potential injuries.

• Employee demonstrates departmental specific patient and employee safety standards at all times.

• Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.