What are the responsibilities and job description for the Manager - Business Services position at Baton Rouge General?
Lead with Excellence. Drive Operational Success.
What We’re Looking For:
- A results-driven leader with strong organizational and communication skills.
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Experience Requirements:
- Minimum 3 years of supervisory or managerial experience in a hospital admissions setting.
- Educational Requirements:
- Associate degree or higher preferred.
- Special Skills, Licenses, and Knowledge Requirements:
- Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) preferred.
- Ability to manage budgets, staff performance, and departmental operations effectively.
- Strong knowledge of hospital admissions processes and compliance standards.
Why You'll Love Working With Us:
At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.
- A comprehensive benefits program for you and your family.
- Professional development and support.
- Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program.
- We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.
- Check out our employee perks https://www.brgeneral.org/documents/careers/BRG-Employee-Perks.pdf!
What You Will Do:
Responsible for the day-to-day management, operation, and accountability for a functional area. Makes decisions within guidelines that impact financial and performance objectives. Oversees staff, budget, and compliance for business services and admissions.
- Ensure departmental objectives and priorities are met daily.
- Develop and monitor departmental budgets and implement cost-saving measures.
- Maintain organized operations for efficiency and accuracy of work and information flow.
- Direct and coordinate staff activities, including hiring, performance reviews, and disciplinary actions.
- Oversee inpatient/outpatient admissions and registration processes for compliance and efficiency.
- Collaborate with nursing, finance, and other departments to integrate business services into patient care.
- Monitor key indicators for admitting/registration practices and ensure regulatory compliance.
- Implement new programs and procedures to improve services and operational efficiency.
- Perform other duties as assigned.
What Sets BRG Apart:
At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.
With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end-of-life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care
Experience Requirements:- Minimum 3 years of supervisory or managerial experience in a hospital admissions setting.
- Educational Requirements:
- Associate degree or higher preferred.
- Special Skills, Licenses, and Knowledge Requirements:
- Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) preferred.
- Ability to manage budgets, staff performance, and departmental operations effectively.
- Strong knowledge of hospital admissions processes and compliance standards.