What are the responsibilities and job description for the Medical Office Specialist position at Baton Rouge General Physician Services?
Do you thrive in a fast-paced environment and love helping others stay organized and on track?
What We’re Looking For:
- Friendly, courteous, and customer-focused with a team-oriented mindset
- Strong attention to detail with the ability to manage scheduling and billing accurately
- Prior experience with billing, scheduling, and general office duties in a clinic setting
- High school diploma preferred; post-high school vocational or specialized training encouraged
- Typing speed of at least 45 wpm, data entry proficiency, and ten-key by touch
- Familiarity with HIPAA and healthcare safety protocols
Why You'll Love Working With Us:
At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.
- A comprehensive benefits program for you and your family
- Professional development and support
- Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program
- We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state
Check out our employee perks here!
What You Will Do:
Perform multiple administrative and clerical duties in a clinical setting to support smooth patient operations and optimal clinic flow.
- Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system
- Coordinate transportation needs and communicate special patient requirements with appropriate staff
- Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials
- Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates
- Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken
- Prepare daily reports and monitor account statuses to ensure timely billing and follow-up
- Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information
- Perform other related tasks as assigned
What Sets BRG Apart:
At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.
With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.
Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.