Patient Access Coordinator PRN

Do you thrive in a fast-paced environment where precision and compassion make all the difference?

What We’re Looking For:

Strong customer service orientation with professionalism and empathy

Experience in insurance or patient registration within a healthcare environment

One year of higher education or certification in coding (may substitute for experience)

High School Diploma or GED required; higher education preferred

Intermediate computer skills, including Windows, Excel, Word, and Outlook

Ability to manage multiple software applications simultaneously

Strong telephone and communication skills

Basic knowledge of medical terminology

Why You'll Love Working With Us:

At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

A comprehensive benefits program for you and your family. 

Professional development and support.

Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program. 

We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.

Check out our employee perks here !

What You Will Do:

Provide excellent customer service and support the patient access process across the revenue cycle, ensuring efficiency, regulatory compliance, and safety.

Ensure accurate and timely patient identification, including proper application and verification of patient armbands

Conduct confidential, professional interviews for pre-registration, registration, or discharge collections

Initiate and complete registration processes, including quick registration for emergent cases

Follow EMTALA regulations and payer documentation requirements

Coordinate with insurance representatives and interpret insurance verification responses

Maintain an error rate at or below 5%

Collect, receipt, and secure co-payments and deposits, following financial policies

Activate accounts and disseminate records according to procedures

Maintain confidentiality and HIPAA compliance in handling all patient data

Consistently adhere to safety practices, including proper use of safety techniques and equipment

Perform other duties as assigned

What Sets BRG Apart:

At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.

With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.

Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.

PRN