What are the responsibilities and job description for the Office Manager position at Bath Concepts Independent Dealers?
We are seeking a reliable, organized, and personable Office Manager to oversee the day-to-day operations of our office and provide excellent customer service. The ideal candidate is detail-oriented, professional, and comfortable managing multiple responsibilities in a fast-paced environment.
Key Responsibilities
Hours are flexible 9am- 5pm
Powered by JazzHR
naHn6hLeD5
Key Responsibilities
- Maintain and coordinate the office schedule, appointments, and calendar
- Manage and maintain the CRM system, including customer records, leads, follow-ups, notes, and communications
- Track leads and customer inquiries through the CRM and ensure timely follow-up
- Handle day-to-day administrative and office management tasks
- Manage customer inquiries, communications, and follow-ups while providing excellent customer service
- Coordinate bookings and scheduling to ensure a smooth customer experience
- Assist with marketing activities, including social media, promotions, email campaigns, and customer outreach
- Maintain accurate bookkeeping, records, invoices, and basic financial documentation
- Communicate with customers, vendors, and team members professionally and promptly
- Help improve office organization, CRM processes, customer retention, and overall business efficiency
- Provide general administrative support to the business and management team
- Excellent organizational and time-management skills
- Strong communication and customer service skills
- Experience using CRM software and managing customer databases
- Comfortable managing leads, follow-ups, appointments, and customer relationships
- Basic bookkeeping and computer skills
- Experience with scheduling, booking systems, social media, or marketing is a plus
- Detail-oriented with strong follow-through
- Professional, dependable, and able to work independently
Hours are flexible 9am- 5pm
Powered by JazzHR
naHn6hLeD5
Salary : $14 - $18