What are the responsibilities and job description for the Registration Clerk position at Bates County Memorial Hospital?
The registration clerk interviews incoming patients prior to admission to gather demographic, insurance, and emergency information as well as screening questions for potential pandemic situations. Ensures accurate completion of paperwork, sign-in and security procedures in compliance with HIPAA, explains facility policies, prepares and attaches patient identification bands/labels, escorts patients to the appropriate service area and act as a hospital ambassador, and collection of copayments, assists family members, and conducts research for prior medical records and orders. Assists patients in the collection of outstanding patient accounts.