What are the responsibilities and job description for the Medical Assistant/Receptionist - Podiatry Practice position at Batavia Foot Care Center?
About Us: We are a busy, patient-centered podiatry practice committed to providing high-quality foot and ankle care in a welcoming, professional environment. We’re looking for a reliable, detail-oriented Medical Assistant/Receptionist who can support both clinical and administrative operations and help ensure a smooth, positive experience for every patient.
Position Overview
The Medical Assistant will work closely with our podiatrists and office staff to assist with patient care, maintain clinical workflow, and support front-desk operations. This role is ideal for someone who enjoys variety, thrives in a fast-paced medical setting, and values compassionate patient interaction.
Key Responsibilities
Clinical Duties
- Prepare exam rooms and maintain a clean, organized clinical environment
- Assist the podiatrist with patient examinations and procedures
- Perform clinical tasks such as taking vitals, updating medications and medical histories, and documenting patient information
- Coordinate patient care by following up on lab results, imaging results, and outgoing referrals
- Provide patient education on foot and ankle care, treatment plans, and follow-up instructions
- Manage clinical supplies, sterilize instruments, and ensure proper infection control
- Assist with wound care, bandaging, the diabetic shoe program, and orthotic fittings
Clerical Duties
- Greet patients, verify appointments, manage check-in/check-out procedures, and manage the flow of appointments
- Answer phones, schedule visits, and coordinate referrals
- Verify insurance, process authorizations, and collect copays
- Maintain accurate patient records within the EMR system
- Handle office tasks such as scanning, filing, and managing correspondence
- Support billing processes and communicate with patients regarding account questions
What We Offer
- Competitive pay and 401k
- Supportive team environment
- Opportunities for skill development within a specialty practice
- Regular daytime hours with no major holidays or evenings
- Previous medical assistant experience preferred; podiatry experience a plus
- Strong communication skills and a friendly, professional demeanor
- Ability to multitask and stay organized in a busy clinical setting
- Comfort with EMR systems and basic computer skills
- Commitment to patient confidentiality and high-quality care
Salary : $16 - $20