What are the responsibilities and job description for the Sales Manager position at Bassett Services?
Bassett Services in Plainfield, Indiana is seeking a high-caliber, results-driven Sales Manager to lead and scale our growing HVAC Sales business. This is a pivotal leadership role for a candidate who thrives in performance-driven environments, excels at developing talent, and is passionate about delivering exceptional customer experiences while driving operational excellence.
If you are a strategic leader with a hands-on approach and a track record of elevating teams and results, this is the opportunity for you.
Why You’ll Love Working With Bassett Services
- Comprehensive Medical, Dental & Vision Insurance
- Disability & Term Life Insurance
- 401(k) with Company Match
- Ongoing Leadership Development & Career Growth Opportunities
- Paid Holidays
- Generous Paid Time Off (PTO)
What You’ll Do
- Lead and optimize the daily operations of a high-volume residential HVAC sales and service department ensuring performance, efficiency, and customer satisfaction
- Establish and drive KPIs, setting clear expectations and holding teams accountable to achieve and exceed performance goals
- Recruit, develop, and inspire a high-performing team of comfort advisors and technicians, building both technical excellence and sales capability
- Implement and elevate sales strategies, driving revenue growth while maintaining Bassett Services’ customer-first approach
- Champion the customer experience, ensuring consistent, high-quality communication across customers, field teams, and internal stakeholders
- Analyze and report on business performance, providing insights and recommendations to improve outcomes
- Standardize processes and documentation, ensuring operational consistency and scalability across the Plainfield operation
- Build a culture of performance, ownership, and continuous improvement
What You’ll Bring
- 5 years of experience in residential home services sales leadership (HVAC strongly preferred)
- Demonstrated success leading teams and driving measurable performance improvements
- Ability to coach, mentor, and elevate talent in both technical and consultative sales environments
- High-energy, results-oriented mindset with exceptional communication and leadership presence
- Proficiency with business systems and tools (CRM platforms, Microsoft Office, etc.)
- Willingness to engage in field activity and operate in a hands-on leadership capacity when needed
Ideal Candidate Profile
- Data-driven, yet people-first in leadership style
- Comfortable scaling operations and building structure in a growing business
- Passionate about creating a culture of accountability, performance, and customer excellence
Bassett Services is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.
Salary : $80,000 - $100,000